AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? After completing the account information, you may buy, sell or manage any seats in your account. SOLD TICKETS VIA AXS. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Can I have multiple tickets on one phone? Go into the app, look at the ticket. Transferring Tickets. I followed the directions of creating a AXS account via the email address that they sent me the email. Cookie Notice Then your friends can get in with their own phones using the AXS app. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Have been on hold 3+ hrs. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Your guests will need to create an AXS account to receive tickets. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. The Fox Theater Foundation. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. 2023 Crypto.com Arena. Click the Transfer button next to the event in your AXS account. Are screenshots of the barcode valid for entry? i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Can seats be transferred to someone who doesnt have an AXS account? I purchased tickets for a concert back in February. I was never able to get ahold of SH again. Theyll just have to create an AXS account to claim their tickets. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Click yes, retract now.And youre done! i assume they will try to get me to receive the tickets using axs again. What is AXS Official Resale and where do the tickets come from? Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. i will not book anything on stub hub as a result. Show was postponed from June 2020 to July 2021 due to covid. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. All rights reserved. On the review page, click the Transfer button to send the tickets. Remember, your friends can always transfer tickets back to you. Can seats be transferred to someone who doesnt have an AXS account? The Rockets App is free to download and available in the App Store or the Google Play Store. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. I bought two tickets to a New York Islanders game at Nassau Coliseum. Site Map | Select the tickets to transfer and enter the recipient's information. What are my options here? I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Upcoming. At this point, you should see your tickets in the MLB Ballpark app. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Tix originally purchased Spring 2020, was postponed until today 7/31/21. may not be valid. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Its up to you! If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Thanks! Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Review listing information and choose Credit Card for payout. After that, the tickets will be theirs to use with the AXS app. Customer service all the way to your seat, 2000-2022 StubHub. To view your AXS Mobile ID tickets click on your initials in the middle. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Youll be able to transfer money to your bank from your account on AXS.com. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Yes If they already have an AXS account set up the tickets will go in their account automatically. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. You also have the option of transferring and listing your tickets for sale prior to the event. Have mobile tickets and cannot find barcode. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." No paper tickets required. may not be valid. Why did the venue decide to use AXS Mobile ID? Present the scannable QR code at the door for entry to Toyota Center. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). When I sell tickets, do I have to deal with the buyer? A full-service national event ticket marketplace. Easy! If you see a Sell button next to your tickets in your account, you can sell them! Bought ticket and then they weren't available from the seller. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Terms of Service | Theyll also need to get the AXS app. The game is in 36 hours. After that, the tickets will be theirs to use with the AXS app. Use of this website signifies your agreement to our. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) AXS Mobile ID allows for convenience, flexibility and security. How will I know if my transfer was successful? Your AXS Mobile ID ticket will now show up. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Yes No Still Need Help? Fast forward to this past weekend, the day of the show, the tickets still were not transferred. SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. On the Review page, click the List Tickets button to finish. Your tickets will no longer be listed for others to buy. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Yep! Select the tickets to sell, and then set your price and selling options. Can I still use a ticket after I have transferred or shared it with someone else? All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. [deleted] 1 yr. ago. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. They assured me that the tickets would be transfered once they got ahold of the seller. Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics To login, use the same email address you used when purchasing your tickets. Help us improve this article with your feedback. This will bring you to the page to confirm the correct email associated with the order. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. StubHub told me to call AXS and let them know this was due to the show being postponed. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Here we are. When fans have tickets they cant use, they list them for other fans to buy. What if my guests arrive at different times? If you already have an AXS account, the tickets will be transferred to your account automatically. Many fans find it best to TRANSFER the seats to their guests prior to the event. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending.
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