If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. I thought there was a new number for us to call! NOW WHAT!?@!?@. Now to deal with the refundable part back to my Princess Gift Cards. . Credits may take up to 60 days to show up in your account, and youll get a notification at that time. That's where Cruise with Confidence comes in. Cruises six to nine days: $250 per person . Need help while you travel? Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. "Over the past year we have operated hundreds of cruises thanks to the . Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. And that FCC expires 5/1/23. Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. View Cruises. Trip Delay: Up to $500 for any pre-cruise trip delay expenses and/or post-cruise trip delay expenses up to $1,500 (not to exceed $1,500 for both pre- and post-cruise delays) for meals, hotel and transportation. I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. List says Royal- Alaska. Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length. In total, 18 itineraries are canceled, including those that can be combined into longer sailings. FCCs cannot be used for onboard expenses (including but not limited to shore excursions, crew incentives or other optional programs or services). That was my biggest concern since I figured we might not be able to use an FCC, especially if it expired the end of 2022. 1. We want to make your vacation the best it can be. For. The final balance payment date has been reduced from 90 days to 60 days prior to sailing for all cruises departing up to October 15, 2020. Not sure why it's not on the "restart" list, maybe you are right? The ship's Europe schedule will begin with a 12 . Baggage Delay: Up to $500 if your luggage is delayed during travel. I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. Ashley boarded her first cruise more than a decade ago and never looked back. Future Cruise Discounts (FCCs with type discount) are non-refundable and non-transferable and can only be used against an individual guests cruise fare. Life on-board. Cancellation Fee Waiver1(Non-insurance features provided by Princess Cruises). As of 2021, it is the second largest cruise line by net revenue. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. ALL RIGHTS RESERVED. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. I am confused: We are booked om magestic princess jan 29th australia/New Zealand. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. We pride ourselves on providing guests with great service. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). We booked Majestic April 2 and cabins were scarce on that booking. Sickness Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling. I just canceled a cruise we were supposed to be on January 31st. If you are canceling your booking prior to your final payment, there is no penalty to cancel unless you have booked a specific promotion with a non-refundable deposit and/or fare. I mentioned to her that I contacted LIVE chat 3 different times to confirm that it was refundable. Let's face it, canceling for something like COVID is always a gamble. It was already cancelled twice and now 3 times. The countries' entry requirements are separate from our cruise protocols. In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. You will have access to 24/7 worldwide assistance for travel, medical, and emergency services.3. So even with your non-refundable deposit, you dont expect to be out any money at the end of the day? My TA is generally very good at such things, but we're all human and right now TA;s are pretty busy.along with cruise lines.. Once that FCC appears, I will share the amount and the expiration date. Looking at the list of when ships are restarting that is herehttps://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, only the Diamond Princess doesn't have a restart date. If you are delayed starting your trip or returning home, you may be reimbursed for expenses that were not arranged through Princess including meals, hotel, and transportation. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. You dont need to take any action to receive the default compensation offer. Princess Cruises, Ro. I was refunded all but about $500 to my credit card within a few days. The cruises include departures out of Hong Kong, Brisbane and Sydney. Why do Florida residents receive cruise discounts. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. Q: What happens if I test positive for COVID-19 and need to cancel the day before my cruise? Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. Princess Vacation Protection Platinum To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Platinum. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. Our FCCs must be booked and sailed by December 31, 2022. I canceled my 28Feb2022 cruise 62 days prior. If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. When you check out, well automatically apply your credit to the payment due unless you uncheck the "onboard credit applied" box on the "Reservation Summary" screen. I think Princess also calls it Book With Confidence. Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. Cruise Lines Modify Cancellation Policies For Better Flexibility; . Additionally, all remaining sailings in . For pre-cruise support, please use our Live Chator call us at 1-800-PRINCESS(1-800-774-6237). Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Hoping things will be much better in a few more months. I checked Princess.com today, and the FCC for 28Feb2022 cruise I canceled 12/24/2021 using our PVP insurance is now showing. I have flights to Vancouver - return from Hawaii. Our other option was to use Cruise with Confidence and have all funds returned as FCCs, including the cost of the insurance. You will be able to leave a comment after signing in, By 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). If yours is one of them, youll see this in the Circle Savings section of your My Princess account. The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Note: Effective with new bookings made on or after January 1, 2022. You . 01. Until we start seeing the FCC's showing on our records, there are so many unknowns. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. 19952023, The Independent Traveler, Inc. Princess New Cancellations as of March 14th 2022. The line did not go into further detail. Princess cruisetours are also undergoing some changes, with the cruise line implementing a new pre-tour testing requirement, which is in addition to the pre-cruise test for that vacation segment. Q: What if I find out I was exposed to someone either on my way to my cruise or during the cruise, and I end up being isolated in my cabin for part or all of the voyage?A: PVP provides reimbursement for the days you are confined to your cabin if the confinement is ordered by a medical professional. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. I don't expect to see it for a couple of months, but I will continue to check every week or so. If your cruise isnt for a few months yet and conditions re Omicron will hopefully improve, it is possible that the original rules/reasons will come back into play for the date you must cancel by for PVP and CwC. FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. CC Help Jenn What is a Future Cruise Credit (FCC)? You will be able to leave a comment after signing in, By The cruise line canceled California and Mexico sailings on its Ruby Princess ship as well as Caribbean sailings on the Caribbean Princess through Aug. 21. 3 Travel Assistance services are non-insurance services provided by LiveTravel International. They removed my Vancouver to Her nolulu. On 12/19/2021 at 5:27 AM, PaperSniper4 said: 19952023, The Independent Traveler, Inc. Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. There has been a fair bit of progress in the last few days about recommencing cruising from here. Cancellation and Refunds. On Tuesday . Its now easier than ever to use your Future Cruise Credit (FCC)! Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. By July 8, 2013. 03. Travelers who haven't yet made their final payments are eligible to receive full refunds to their original form of payment. If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . When I paid the deposit I knowingly paid a non-refundable rate..I figured I'd not see that amount unless Princess canceled the cruise. Q:If I have a heart condition and am on continuing medication, am I protected if my heart condition flares up during my vacation?A: Yes! Daily gratuities are not included and are added to your onboard account each day. Powered by Invision Community. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. 75% of full fare. View Details & List of Affected Cruises (PDF), View Details & List of Affected Cruise (PDF), Weve updated our policies to give guests flexibility while booking cruises during this unusual time. This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. So we opted to not wait and canceled outside the 30 days. Fortunately that was was rebooked but where's my air?? Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand Excursions involving hotel accommodations, flights and private vehicles must be made at least 30 days prior to sailing. Future cruise discounts have no cash value and are non-refundable. Nobody wants to cancel a cruise..I hope we're all able to cruise again sometime. Decide where to go, when, how long, everythingthe choice is yours! Thanks for your update - we just made the decision to cancel Majestic Feb 19. Maybe it will reappear in 2024 but we were not given a choice. The Government has been getting a lot of flak about us being able to travel overseas to do a cruise but not in our own backyard. You dont need to take any action to receive the default compensation offer. Thats no fun. Check "Finding Future Cruise Credits and Deposits" below for details. The second change the line made is. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . Will see what our PVP will do about our Vista suite. I was refunded all but about $500 to my credit card within a few days. Q: What if my mother, who isnt sailing with us, gets COVID-19, and we may have been exposed? Learn about the types of cruise credits and how to use them. I know it takes time to get ships ready again but I would have thought 2023 was safe. Book with Confidence is now extended to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company's website at princess.com. Im not even hopeful of that. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. I got back around 90% of the cruise with a refund to my credit card. Here's why I don't regret blowing the budget, 10 tips for getting the best cruise shore excursion values, What happens if you miss your cruise ship. Youll have up to two years to book your cruise with your preferred Travel Advisor or Cruise Vacation Planner or directly through Princess. (North American Guests Only) If you have your original Princess Cruises Gift Card, a credit will be added back to that card, so always hold on to your gift cards even after you fully use them. This applies to taxes, fees and transfers, as well as onboard items. We strongly recommend that all eligible guests be up to date with their COVID vaccines. The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. Princess has temporarily revised its final payment dates and cancellation policies for cruises departing up to 15 October 2020. Bottom line, based on my experience last week, if your cruise is coming up soon and you are hoping not to lose the cost of your PVP coverage, be sure to cancel before 30 days at this time. It was rescheduled for April 2022 and then rescheduled to April 2023. 2 Travel Insurance Benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Onboard Credit not applicable to the World Cruise and World Cruise Segment Voyages or non-world cruises 45+ days in length. I'm so frustrated. To make a refund request please e-mail our contact center. The Carnival-owned cruise line is informing guests of cancellations that impact two ships. Instead there's some other cruises that I was watching. Australia cruises go on sale March 23, 2022. It would be nice if they moved it into 2023 since we always cruise in Feb or Mar so having it expire in Dec does us no good. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. Captains Circle members who have achieved Ruby, Platinum or Elite status who elect to purchase Standard PVP automatically receive a complimentary upgrade to PVP Platinum; well pay the difference in plan cost on your behalf. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Sorry it I used the wrong terminology for Princess when I said CwC instead of Book with Confidence. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. See more info here and choose the perfect Princess package for you! In the event an FCC being returned to My Princess Account is expired, if the FCC is a Refundable FCC (in which case it will be labeled with a cash value), Princess will refund its remaining cash value to the associated Captain Circle Number (CCN). As a result of the above deployments, published itineraries through April 2023 on Diamond Princess and Royal Princess to Japan . If you dont book during that time, well automatically refund the FCD to the credit card used to purchase the deposit. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. According to Fox San Diego, the cruise line canceled 11 sailings on the Diamond Princess from San Diego between September 1 and November 13. That's what I was told by my TA, but it is not what I expect. Once on board, you can use Onboard Credit on shore excursions, specialty dining, spa treatments, beverage packages and more. The famous Copper River Princess Wilderness Lodge, which is used as part of cruisetour, is going to be closed from June 17 due to staffing issues, something which has proved to be an ongoing issue across the entire travel industry. Deals. You can find out details of your compensation by clicking the link that matches your sail date below. FCC for my deposit paid. Whether or not you will receive a refund or flight credit, or whether you will have to pay change or cancellation fees, will be dictated by your airline's policies. Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. That's what I'm picturing: Majestic and Royal biding their time on the West Coast We are on the Ruby Panama canal as well as the next cruise to Hawaii. I have bookmarked your post so I can reply once I see something; could be many months from now!. Every cruise line calls it something different! You receive your refund as a future cruise credit or you. This did not bother me since it was the same itinerary and OBC perk from original cruise was transferred to new cruise. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? Just like her sister ship, there will also be a 10% discount for a future voyage sailing through December 31, 2023. Wow. . When you finally decide on a vacation, rarely does one's mind resort to the worst case scenario: cancelling it. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? Now every single dollar I paid has been refunded either as FCC or as a credit card refund. See what you need to do before and while you sail to stay healthy at sea. In either case, if you've booked your own airfare, you will have to contact your airline. Regular1-800-774-6237number. I was on the Diamond in Nov on a cruise tour. But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit.
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