But recent updates to the Plex app are likely to be the culprit on other platforms. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. wouterdam, User profile for user: After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. Try to check if your TV has one. The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. Bigus_Phillus, User profile for user: Play around with the value till the audio and video line up perfectly. I am available to assist in any troubleshooting. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. During this time, Apple could change the process or remove the tool from a future beta version. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. Source. The lag seems to be a few ms, just enough to be annoying and create an echo. Major League Soccer's relationship with Apple TV+ could result in a string of soccer documentaries, with the production house behind Netflix's "Drive to Survive" onboard for the effort. Source. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. On Apple TV: Click on the Settings app on the Home screen. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. after updating the iOS, my tv starts going out of time when I AirPlay the sound. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. The issue first came to light after the tvOS 16 update and is yet to be addressed. However, plays fine on the actual server. Rebooted the router. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. only. Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter. Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). Been having this exact same problem with my AppleTV 4K and two homepods. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. Hyper's new hub aims to be just what you need. ask a new question. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. All on 14.5, after resetting a couple of times. dfried1, User profile for user: LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. You can't hear the test tone when airpods are connected. Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. The HomePods may have updated also, if you had them enabled to automatically update. Yep, same here. Under Audio Return Channel, select Play Television Audio. Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. There was a problem. A forum where Apple customers help each other with their products. I love technology and like to talk about the latest news in the Tech industry. Oct 2, 2021 3:04 PM in response to aigars16. It either starts buffering, loses sync with the audio track or loses audio altogether. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. aigars16. Apple drops full trailer for 'Ted Lasso' season 3, Apple TV+'s 'The Boy, the Mole, the Fox and the Horse' wins four Annie awards, iPhone 14 Pro vs Samsung Galaxy S23 Ultra - compared, 14-inch MacBook Pro vs Galaxy Book 3 Pro 14 - compared, Samsung Galaxy S23 vs iPhone 14 Pro - compared, M2 Pro 14-inch MacBook Pro vs M2 13-inch MacBook Pro, 2023 16-inch MacBook Pro vs 2021 MacBook Pro - compared, 16-inch MacBook Pro with M2 Max review: Newfound performance, in same great design, HyperDrive Thunderbolt 3 Mobile Dock review: Convenient port expansion for MacBook Pro, Hyper Thunderbolt 4 Power Hub review: Fast connectivity for demanding users, tinyRigs Leather oriGrid review: Organize while mobile. Again, this is only fixed by resetting the Apple TV. When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. To start the conversation again, simply The Mac Pro is still available as the Mac to switch to Apple Silicon. Head here. Sometimes it takes a couple of tries. I use my Airpods late at night so as not to wake my kids to watch stream TV. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. We learn about Apple software updates as they're released, too. But I have had nothing but problems. I have the same problem when trying to sync my Sonos speakers. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. Very disapointing. frame matching etc. We did come across a potential workaround that may help solve the problem for some. Here's how the Galaxy S23 compares against the iPhone 14 Pro. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. :(. Apple may provide or recommend responses as a possible solution based on the information 1-800-MY-APPLE, or, Sales and Samsung has released its answer to the iPhone 14 Pro and other smartphones. Id say the issue started about 2 months ago. ask a new question. Seems the audio sync issue is new since TVOS 14.4 updated to TVOS 14.5 and currently 14.6. So frustrating! Is there a workaround to fix this? An Apple Watch ban is possible in the U.S. but highly unlikely. This happens on all devices. Sep 30, 2021 3:10 AM in response to Bryantrichar, Same here, i've done a lot of test and this is just shameful. Rcxecutioner, User profile for user: Some viewers also experience choppy audio and video during playback on the app. This doesn't look like a fluke. Everything was just fine before the 14.5 update and now it's a shambles. How can they mess it up at generation 15 ? SpWargo, call omissions and conduct of any third parties in connection with or related to your use of the site. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. Darryl0289, User profile for user: Looks like no ones replied in a while. Copyright 2000-2023 M2N Limited E. & O.E. Although it must be noted that no official ETA has been shared for the time being. I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. I just updated my Apple TV 4K and this same thing started happening to me today. Fix it today, iMessage Not Working iOS 12? Any idea what the problem might be. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. So what is happening is that system sound audio is working just fine. At any time, you can reset and repeat the Wireless Audio Sync test. Fix? #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. If I stop the video, exit out of it and restart it, it syncs again. So I can't get adjust the dialogue sync at all. Their mouths arent moving in sync with the sound. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. I have the same issue but only if I use airplay to direct the audio to my speakers. Frustrating indeed. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. any proposed solutions on the community forums. Although if you reset the Apple TV you would have installed the latest versions of other apps. Funny thing is so android cast on my Sony TV is working perfectly. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. Been having issues with audio/video syncing with my new ATV 4K. Please refresh the page and try again. Makes viewing intolerable. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. The issue is consistent across all Apple TV 4k models and Apple TV HD models who did the upgrade. 1-800-MY-APPLE, or, Sales and I have an LG CX model and work in the AV industry. Then we suggest checking the audio settings on your Apple TV. Following a teaser trailer, Apple TV+ has now released a full 110-second trailer for the third and final season of its biggest hit, "Ted Lasso.". The audio loss seems to mostly impact more recent video files, but also some older ones. Some claim that they were able to play videos without any audio sync issues on the Infuse client. Alt1037, User profile for user: captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. This site contains user submitted content, comments and opinions and is for informational purposes I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco Disable Match Frame Rate, enable Game Mode, or reset all your settings. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The TvOS 15.1 does not fix the problem. Apple may provide or recommend responses as a possible solution based on the information I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. Sep 23, 2020. Shame on you Apple. When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). Apple TV 4K, Apr 30, 2021 7:08 AM in response to ashtv. For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. Apple TV 4K, Oct 5, 2021 6:16 AM in response to dangregory. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. All postings and use of the content on this site are subject to the. When the test is complete, click Done on your Apple TV or iPhone. Audio is out of sync from video and delay increases over time. elmofles, User profile for user: I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. This website uses the TMDb API but is not endorsed or certified by TMDb. Especially the audio in movies dropping out. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. Want to know more about us? Set audio to "Best Quality Available". Experiencing same issue with all live services. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Im not sure why this has occurred especially given the cost of two homepods. Reportedly, the issue is limited to the Plex app. So this seems to be purely related to the stream being played back from the Apple TV. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Before 14.5, the wireless sync tool did a great job, now it doesnt. In five minutes it gets about 5 seconds off. Prior to tvOS15 this worked very well. phillyknight, User profile for user: It skips and the audio gout awry within 10 seconds and never catches back up. You will receive a verification email shortly. AppleInsider is one of the few truly independent online publications left. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Very frustrating. Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. Takes a few seconds. With that said, there does exist a couple of nifty workarounds . I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! The "bad" ones are consistently bad, good ones always good. ayrtonoc, User profile for user: Celkins0, User profile for user: User profile for user: According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. Some TVs have an audio sync delay option in the tv settings. Agree, sync calibration seems to make it worse than if you didnt do it. Tv is an LG cx and I use Apple TV 4k for all my content. To start the conversation again, simply User profile for user: Notably, some Nvidia Shield TV users are also facing this issue. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. Or even restart the show from the beginning. Apple disclaims any and all liability for the acts, The feature is baked into the latest iOS 13 developer beta. Not sure if you reset the Apple TV or HomePods or both? I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. Delighted to have just upgraded my home cinema after about 14 years. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. Visit our corporate site (opens in new tab). This has been happening to me too except also with TV+ and iTunes. Before its debut on Roku and Fire TV . quaffle, User profile for user: Audio still out of sync from ATV to home pods. Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? Recalibration does nothing. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. On my brand new Apple TV 4 K i tried to watch HAYU tv. Irritating Oct 9, 2021 6:25 AM in response to SpWargo. Sound is "sent" to 3rd generation Apple TV to utilize the optical audio out. This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. Just updated to the latest 14.6 release (version released yesterday). Cookie Notice With the help of its server application, one can choose to stream movies and video files from their personal library to a large number of devices. I have a high speed cable and running sound via hdmi . The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. For now I try to downgrade to tvOS 14. I'm a techy who is particularly fond of Android smartphones. Really frustrating that this feature doesn't work. Update the software on the iOS device you set up HomePods with Try restarting them first. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. A forum where Apple customers help each other with their products. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. ayrtonoc, User profile for user: I have Dolby enabled incl. 141. On iPhone: Tap Continue on the Wireless Audio Sync box. The sounds you hear when hovering over different apps lags significantly. Oct 8, 2021 6:36 PM in response to Ccastle84. Your device will automatically restart while installing the updates. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. This problem has been present for months but has gotten significantly worse recently. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. I have the same issues on almost all my streaming apps recently. Then, check your audio and video settings, and ensure they're compatible with the content you're watching.

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