Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. Im downsizing and thinking of online selling but didnt know much about it or this site. Youll also learn the most profitable things to sell on Mercari, and the best strategies to boost sales that Ive learned after selling on Mercari for a long time. All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. However, if you choose Mercari prepaid labels then youll get the tracking details from them straight to your inbox with tracking on the app and web included and you can provide those details to the buyer. I feel like i was scammed by the buyer and Mercari. with copyrighted characters, brand logos, etc. Its ridiculous, I buy low & try to sell cheap but always NEW & perfect. If you as a seller skip this step, Mercari will automatically rate the transaction with five stars. Therefore, you need to make sure that the buyers/sellers are also reliable. If you provide the exact measurements of an item, buyers will feel much more comfortable making a purchase. Lots of good info. No in person customer service response. After that, you have to ship your order within 3 business days from the purchase date and if you fail to do so then the buyer will be eligible to cancel the order. I do love eBay money back quarantine , but I never sale on eBay only as a buyer I have sold more then buy The description is where you write your listing title, description, and hashtags. This has been the continued statement from them when I reach out- cancel the dispute or the account will be canceled, till then the account is frozen. Once an order is placed, make sure to ship the item as soon as possible. I initiated a return. I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. That is a VERO item. Once the item is listed, make sure to check your messages regularly: some potential buyers may have further questions and would like to know more before they buy. deemed to be a violation of our Terms of Service regardless of whether the So basically I'm just spreading this PSA to the places that I know some people will see. If a Seller lists a prohibited item, it will be The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. And I did for fill out form. I just got burned on an item with a bad description because they would not approve the return. Its an unfair practice in my opinion. If you want to use the Mercari app, youll have to download it from an App Store or Google Play, and of course, set up an account. This comprehensive guide is split into sections for easy navigation: If you want to sell stuff quickly, Mercari can help you sell items faster than any other platform out there due to their streamlined selling process. Items in violation of a copyright, including handmade, or other items They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. You can easily learn as you go. There are no limitations on the range of goods you can sell on the Mercari website. I honestly don't care. There is a 10% selling fee for each item on Mercari. You can use the web app also, but selling from the phone is so much easier dont you agree? Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. I have personal experience with buying something not as described. I have an issue going on where the tracking number says the item was delivered, but nothing ever showed up. You will need to enter your email and name and come up with a password. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. I did not reach 600. And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. . Thankless & they encourage you to literally give things away. You need to understand that Mercari is just a marketplace where buyers and sellers meet. I would not do business with them even if I could save a ton of money. I sold my item within a few hours on ebay. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. All products and company names are trademarks or registered trademarks of their respective holders. You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. Just like a counterfeit $100 bill. Authenticity guidelines - Mercari: Your Marketplace Authenticity guidelines Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari. Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'ecomsay_com-box-3','ezslot_7',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. People are going to prison, but I had to do most of the work myself. Check out our blog on how to get started selling (hint: its simple).. I am as I said no victim. Mercari itself is not a scam. What does that mean literally came from a replica site? It seems that all of the rotten sellers that were thrown off of Ebay and other like sites are scamming people on this site. New here? Just the fact that I am not happy with this item, should be enough. Heres the recommended shipping method based on package weight and size: If you ship locally, you can skip the meetup for a small fee, and an Uber driver will deliver your package for you at a time that works for your schedule. It has an easy-to-use interface and readily customizable tools. ), Mercari will refund him or her. Thank you for this article. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. My experience with Mercari as a seller, NO GOOD! I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. Helping people live life on their terms by demystifying entrepreneurship and money. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. made of materials that cannot be detected with a metal detector. Although it's a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. available when listing the item. Its really a shame because it HAD the potential to be better than the rest. Mercari let seller keep my printer he claimed he wanted to return AND CLOSED MY ACCOUNT with out resolving this matter. We recommend opting into messages from our team to stay up-to-date on your listings and orders. In addition to that, Mercari will give you a badge of Fast responder if you chat with your shoppers within 24 hours of getting a message; which further makes you stand out as a seller. Not because I had any immediate intension to start using Mercari, but because this instructional narrative was so engaging. Now I searched and see on Reddit that this scam has been going on since 2018 and obviously Mercari has not fixed it. Both parties should keep some of these commonly prohibited conducts in mind: In the event that you engage in any of these prohibited conducts, your account may be suspended or terminated. In my experience, the best things to sell on Mercari are household and personal items, like clothing, shoes, electronics, toys, furniture, purses, and sports equipment. There are a few things I could do (I.E. Havent had problems with ebay. My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. special mailing or handling instructions must be sent using the ship on My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. By doing that, you are unlikely to be scammed or encounter any other problems when buying and selling on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-netboard-1','ezslot_22',144,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-netboard-1-0'); And obviously, not doing so will certainly result in scams and other issues. You can even find people selling DVDs and DVD players, VCRs, and older handheld gaming systems. Im also so grateful that Arslan posted such detailed info. The button fell off as well . Received a response a day later saying they would check into it. I was swindled and scammed. Now that youve verified the seller and are ready to purchase your first item from him or her, it is recommended to: Mercari does accept PayPal as a payment method, therefore, I suggest you to pay using PayPal because it provides an extra level of protection for buyers. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). Mercari doesn't care about the replica sellers. Millions of people use the app to buy and sell new and used items, making it a great platform to make extra money. I just had someone purchase some Oakley sunglasses off me and I think I'll pass on selling on there. I would think it would be on the buyer to know beforehand exactly what type of lens they need. It was the weekend and I could not do it. That I earned . Sure, I save 10% on fees, but I'd rather pay the 10% to eBay for peace of mind knowing their customer service and model provides better security for both parties. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. List it and you could get suspended. I purchased an item that was damaged beyond repair. ask seller about it, gives a new tracking number, still doesnt work ect ect. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. Secondly, both buyers and sellers should: It is important for buyers and sellers to treat each other with respect and honesty. Shipping was slow. The first approach is to sell off any clutter you may find in your home . Huh? Prohibited Mercari Items - Items that will get you banned from Mercari. Now that you know their marketplace guidelines, lets get to know their policies. Your email address will not be published. These slightly imperfect products are not necessarily destroyed but are sold as "seconds", at a fraction of the price of a perfect item to certain approved vendors. If I had verifiable proof of authenticity, Id consider doing it just to teach him a lesson (though thatd just cost me even more money/time). Mercari has a strict policy of not selling counterfeit products and takes strict action against sellers who list fake products on the platform. But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. This is why big closet sellers often enlist the help of automation software to ensure that their listings don't violate the platform's terms of service. Buyers sometimes claim items are fake, especially designer clothes/accessories, to try to get a refund. How to Make Money Editing Videos in 2023 (Ultimate Guide), How to Make Money on Upwork Without Skills (11 Best Gigs), How to Make the Perfect LinkedIn Profile (Career Expert Tips), How to Invest in Real Estate without Being a Landlord, Biggest Resume Mistakes People Make & How to Avoid Them, What is House Hacking? Heres the next problem if I cancel, it indicates that it was MY decision to not purchase the item. I paid $500 and checked out the sellers reviews before purchasing. Hopefully they contact you about it. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-4','ezslot_17',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-4-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. No real progress has been made of my situation and their compliance team said that they made their "final decision" by suspending my account, and holding my deposits for 90 days. Please know, how much I really enjoyed your class! The first thing youll do is add basic account information. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . I think its a pretty reasonable fee considering you have instant access to millions of shoppers along with other seller benefits. This being the case, if the company noticed unusual activity on your account, it would suspend you. Although not recommended, a lot of sellers leave the product description blank. I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. . One transaction was perfect. It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. Notified Mercari. SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS, I Re: SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS Re: final value fee includes charge on sales tax! I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. It does not reflect poorly on the seller who did not provide the product. Any items sent without a tracking number are subject to cancellation, even if sent. If youre wondering how to sell on Mercari, you have come to the right place. . What this business is doing to its clients! mens and womens clothing is very popular, Social Security Number or Tax Identification Number, Some form of government-issued identification. I just want to protect people like that. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines .. view details confiscated according to the regulations of the Code of Criminal So because I didnt meet their request for photos in time they denied my return request. I think Im done with this site. Then check out our in-depth Mercari review article! One thing to keep in mind is that Mercari has a list of prohibited items. John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. Final decision. Ive found this feature to suggest prices on the low end, and therefore prefer to come up with the price myself. A secure system for buying and selling. They actually follow through with their protection. Ive tried both Mercari Shipping and Ship on Your Own over the years. They just want money from sells, they make too much to stop it. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management. After this last step, youre ready to list it! They get to keep items, Get them for free and MEcari does nothing to protect the seller. I have not taken any action this just happened. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! Mercari failed to protect the buyer despite what they claim. violence, racism or discrimination aren't allowed (determined at our I think Ill look into E-bay. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. Find a 9-step-by-step simple guide on how to sell on Mercari below. Seasonal Decor. I have several items I need to sell. Short and to the point and understandable in laymans terms. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. In this article, we will compile a list of useful and actionable tips on how Mercari works, what you can sell on Mercari, what the Mercari seller fees and shipping options are, and how to sell on Mercari and other marketplaces fast and effectively by using Crosslist. Another reason why Mercari might suspend or restrict your account is that they protect buyers from suspicious sellers. However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. If they disagree with your return request they immediately close the transaction and you own it. Mercari is NOT a safe place to buy. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. For approved returns, Mercari provides a free shipping label to the Buyer. To get unbanned, file an appeal by reaching out to customer service to get your account back if you think Mercari made a mistake. Measure your clothing item. If a seller lists a prohibited item, this is a violation of terms of service that can lead to suspension or termination of the account. You can also throw in a photo of yourself wearing it, and list your own measurements too. protection", Listings that make false health claims or misuse terms (such as "virus", When I purchased a knock off Louis Vuitton at an estate sale, I was told it was authentic. They just want money from sells, they make too much to stop it. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. Butit is illegal to sell counterfeit goods (whether you disclose the fact or not). However, many products on the market are indeed "copies", but it is wrong to describe every such product as a "knock-off" when it may be simply an imperfect "second". Have you had bad experiences with either? At this point, youve filled out the required info, but its a good idea to also add a profile picture and bio to increase your credibility (which leads to more sales). I went through paypal to get my money back. I brought a coach purse from Katherin Aucoin. 06:58 AM. If you want the easiest shipping method, use Mercari Shipping. For more details, visit Mercaris shipping page. I paid $26 (w/shipping) for a puzzle of a Mustang car. In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. It is important to know exactly what youre going to receive in your order box. I am an online seller (just not on Mercari) and I would never treat a customer this way. But if youre looking around the house for things to sell and coming up empty, think again. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. THAT is outrageous to buy something and NOT have the customer service to make it right. If youre good and neat & tight then the buyers will take advantage of you and many will try to price shame. There is no buyer protection on this site. The app is easy to use and once you have everything set up you are ready to start selling. What a well organized, completely thorough, tutorial! If you had some problems with the buyer be honest: your experience can help another seller decide if they want to work with that person. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Mercari will email you a shipping label. These items find their way into the market place through various legitimate means and cannot be described as "copies" or "knock-offs" as they have been made by the same hands and machines as the originals. Very annoying and frustrating and ultimately as big waste of time. Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. They have set it up so that the customer is not protected in any way, even when its clearly fraudulent. Hey Bob, I have had very good experiences with Mercari so far. Having said that, we are unable to release funds until we can confirm delivery to the buyer Feel free to complete this process on your computer or phone, the steps are the same. Mercari failed to protect buyers despite what they claim. One of the marketplaces that you may be looking at is Mercari. Their shipping is HORRIBLE. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. Short story is Mercaris customer support, especially for a buyer, has got worse over time. Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. My site is up with over 400. Mercari actually won't even let you list a replica. etc., etc.. They want to absolve themselves of liability and are just harvesting more info. STAY AWAY! 1. You can also throw in some personal anecdotes or explain why you loved the item. Nothing another read through wont catch. Tip always ask questions and more pictures if needed Press question mark to learn the rest of the keyboard shortcuts. Successfully sell Food and Candy on the Mercari App and Website for Small Business Sellers. They will hold your money until it gets to you. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. The second computer has never arrived. The seller did not send the original receipt as promised . Describe if there are any drawbacks to your item. As such, pictures are one of the few items buyers use to determine if they want to buy, so make sure your photos are on point. With no listing fees and no commission taken when something sells, there's the opportunity to make a good profit. They refused despite just receiving my order. Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. On the first, I never heard from the seller so I cancelled the transaction (4 days). Now I realize Ive fallen for a blow. termination or suspension. I tried that, this happened.