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sales and marketing department in hotel ppt

You can change your ad preferences anytime. More options work well with enterprise sales where your goal is to maximize revenue per deal, but in a high velocity inside sales environment, limiting choice yields better results (600% better, according to one study).By directing marketing to adopt transparent pricing, you will ease the buyer’s decision-making process, thus aiding the inside sales … •Hotel Competition. A G.M. Khor S.L., Ahmad M.I. The Sales Department is in charge of negotiating and prospecting large business and leisure groups, tours operators and individual travellers. Inform students about what specific sales and marketing activities take place at the sales cycle; the lists of events associated with each cycle of sales (pre-sale phase, sales phase, post-sale phase). Hotel sales and marketing department vary with type of hotel organisation, size and budget. In any business, marketing strategy plays a key role in building a brand, alluring new customers and maintaining loyalty. Chamber of Commerce) is presented as a sales opportunity (particularly promotion opportunity) for the hotel; Chamber of Commerce is an organization whose goal is the advancement of business interests within a community or larger business region. Sales. They must keep up-to-date with the latest marketing channels and practices, including social media, content marketing… We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. Clipping is a handy way to collect important slides you want to go back to later. Sales include “operations and activities involved in promoting and selling goods or services.”Marketing includes “the process or technique of promoting, selling, and distributing a product or service.”These statements highlight two aspects of the sales and marketing relationship: 1. Your primary responsibility as a hotel marketing manager is making sure people know about the hotel, its amenities and services. The Marketing Department is the analytical backbone of Sales as well as being responsible for increasing exposure for the hotel … •Guerilla Marketing Free + Easy to edit + Professional + Lots backgrounds. See our User Agreement and Privacy Policy. See our User Agreement and Privacy Policy. In: Sidin S., Manrai A. Max-pro Sales Business Plan PowerPoint Presentation With as many as 21,500 slides, 182 unique slides, this presentation template is a mega pack of features. You will also work directly with guests in the planning of … clear marketing agendas to start with it gave me a good starting line to start developing new ideas in regard to marketing the hotel’s services. A marketing and sales plan helps hotels to look at how holistically they are … While this can make it easier to create a comprehensive marketing and sales … A lot of times people in sales disagree with what marketing asks them to do. The sales department of a hotel is responsible for a lot of the hotel's revenue. Even though we all realize that videos are a … “TACTICS, TIPS & TECHNIQUES” Specialists in Hotel Sales & Marketing The Sales and Marketing department is setup regionally so as to maintain a “feet on the street” approach to the marketing and selling of our hotels. Click here to read our complete guide on hotel marketing. But all hotels whether it is large or small should have a sales and marketing department to take care of the sales and marketing strategies of the hotel. You’ll also develop and oversee different types of marketing campaigns, such as those that use social media, direct mail or e-mail. What is ‘Guerilla Marketing’? Especially with the growth in popularity of websites like Airbnb and Home Away, it’s … The marketing team is responsible for converting prospects into paying guests and spreading the brand message. Sales and Marketing departments can be segmented based on type of guests who buy the product. Directors of Sales and Marketing structure their departments based on “ how” the hotel’s sales are made, namely the specific distribution channels used; distribution channel is a distinct and definable source of hotel rooms or services sales. (2015) The Role of the Food and Beverage Department in Enhancing Overall Hotel Competitiveness in Malaysia. •Marketing Partnerships The guest room is a private place and hotels spent lots of money to ensure the privacy and security. Sales vs Marketing Activities . In this article, we will be analyzing and drafting a sample hotel marketing plan backed up by actionable guerrilla marketing ideas for hotel businesses. Sales is the transfer of ownership of a product from one person to another for some value, whereas Marketing is the act of analyzing the market and understanding the needs of the customers in such a way that whenever a new product is launched, it sells itself. Communication with Marketing and Sales Department − Sales and Marketing department highly relies upon front office inputs about the guests. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. No public clipboards found for this slide, Events,Tourism and Hospitality Management. Now customize the name of a clipboard to store your clips. Hotel sales and marketing: key trends and issues 1 1. 1. Hotel sales and marketing department vary with type of hotel organisation, size and budget. Hotel Software – Hotel Tracker Software free Demo - Skynes-MarQ hotel reservation systems perform many functions associated with on-line reservations, together with managing rates and inventory and storing client profile data. Free + Easy to edit + Professional + Lots backgrounds. Listening to customer needs. If you continue browsing the site, you agree to the use of cookies on this website. •Community Involvement Even though we all realize that videos are a … (2015) The Role of the Food and Beverage Department in Enhancing Overall Hotel Competitiveness in Malaysia. Small businesses and startups may lack the staff for separate sales and marketing departments, relying instead on just one or two people to handle both responsibilities. Hospitality sales are different from consumer goods sales because marketers must sell tangible as well as intangible products. The guest room is a private place and hotels … Sales is the transfer of ownership of a product from one person to another for some value, whereas Marketing … Follow The SEO Staples. Sales and Marketing Department: The major role of the sales and marketing department is to bring in business and also to increase the sales of the hotel’s products and services is the major task of the department. Sales people want to close deals. Explain the benefits of a marketing plan to the Sales and Marketing department and to entire hotel property. If you continue browsing the site, you agree to the use of cookies on this website. Improve hotel lead management. The purchase department helps the housekeeping in purchasing various items used in housekeeping department such as guest supplies, room stationeries various cleaning agents linens etc. The hospitality industry is no different. Hotel Marketing & Sales Tips, Tactics & Techniques to make your business stand out above the competition. Hotel marketing encompasses a huge array of topics, skills, and strategies that hoteliers like you need to be aware of – and also master – if you want to succeed in optimising the success of your hotel … Their job is to prevent crime and protect the safety of people, including employees and guests, and property. The purchase department helps the housekeeping in purchasing various items used in housekeeping department such as guest supplies, room stationeries various cleaning agents linens etc. … The responsibilities of each group are closely linked. Sales is the process of servicing business currently identified while marketing seeks to generate new business. The guest history compiled by the front office department is an excellent source for segmenting the customers, prepare customer-oriented packages, and plan and execute the campaigns. Okay, so we have considered all the requirements for starting a hotel.We also took it further by providing an in-depth sample hotel business plan template. It contains a photo placeholder in the background that can illustrate the travel, luxury, and landmark. There is a need to master the hotel sales process and all of its hotel room sales techniques, which culminates into a well-made hotel sales plan. A Hotel Sales and Marketing Action Plan allows a hotel to construct and manage a sales and marketing implementation plan. If one looks at the balance sheet of any hotel… A Hotel Sales and Marketing Action Plan allows a hotel to construct and manage a sales and marketing implementation plan. Small businesses and startups may lack the staff for separate sales and marketing departments, relying instead on just one or two people to handle both responsibilities. Guerrilla marketing is an unconventional, low-cost advertising strategy (graffiti, sticker bombing) that are utilized, often in a localized fashion or large network of individual cells, to convey or promote a product or an idea. Hotel marketing encompasses a huge array of topics, skills, and strategies that hoteliers like you need to be aware of – and also master – if you want to succeed in optimising the success of your hotel business and attracting as many travellers as possible. If you continue browsing the site, you agree to the use of cookies on this website. (eds) Proceedings of the 1997 World Marketing Congress. Record Videos Today for Social Media Use in the Future. Today, planners can submit RFPs with just a few clicks. It contains a photo placeholder in the … Marketing & Sales; Every business requires promotion. See our Privacy Policy and User Agreement for details. The typical goal of marketing is to generate interest in the product and create leads or prospects.Marketing activities include: . They must keep up-to-date with the latest marketing channels and practices, including social media, content marketing… The front office staff interacts with all departments of the hotel, including marketing and sales, housekeeping, food and beverage, banquet, controller, maintenance, security, and human resources. Listening to customer needs. The hotel has been an industry leader in the city since its inception in 1991. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. In just five … If you’re here to improve your odds of success, then know that you’ve come to the right place. Marketing departments aim to build an ever increasing pipeline of qualified leads while sales teams aim for closing deals and generating revenues. There is a big difference between sales and marketing, however in general very few people knows about it. Note that Sales and Marketing department plays a major role in selling group sales, while transient rooms are sold through Front Office efforts. The challenge of being in the hotel marketing industry is the overwhelming amount of competition. The hotel follows the objectives that are consistent with the company’s goals and mission statement. You may need to research what will appeal to guests. Riverview Hotel offers the best, most personalized service for the corporate traveler. Introduction This reports aims to discuss the key trends and issues that are currently impacting sales and marketing within the hotel industry. The Hotel Business PowerPoint Template is a full-fledged hospitality business presentation.The template contains 16 slides to elaborate on the hotel business agenda. You’ll also develop and oversee different types of marketing campaigns, such as those that use social media, direct mail or e-mail. You can change your ad preferences anytime. Housekeeping co-ordination with security. Your primary responsibility as a hotel marketing manager is making sure people know about the hotel, its amenities and services. For example, you may have input into room rates or guest packages; you may also handle guest inquiries. Good networking can create leads. They’re out there hustling their butts off, trying to meet as many clients as they can to make as many sales as they can. These systems additionally interface with varied sales channels to make sure your hotel… The marketing team is responsible for converting prospects into paying guests and spreading the brand message. 2. The Sales Department is in charge of negotiating and prospecting large business and leisure groups, tours operators and individual travellers. These departments … Hotel sales and marketing Sales and marketing go hand in hand – sales must be enabled by good marketing to be effective. Sales people want to close deals. Improve hotel lead management. In: Sidin S., Manrai A. By basic principle you shouldn’t market anything that sales can’t deliver, or you’ll risk negative customer feedback. The front office staff interacts with all departments of the hotel, including marketing and sales, housekeeping, food and beverage, banquet, controller, maintenance, security, and human resources. By basic principle you shouldn’t market anything that sales can’t deliver, or … You will also work with other departments to make sure guests will want to choose your hotel. Okay, so we have considered all the requirements for starting a hotel.We also took it further by providing an in-depth sample hotel business plan template. A Sales and marketing manager in the hotel industry is responsible for maximizing a hotel’s revenues by developing programmes to increase occupancy and make profitable use of its accommodation, meeting and leisure facilities. Involvement in the local business community (e.g. should be able to identify prospective clients for solicitation. If you continue browsing the site, you agree to the use of cookies on this website. normally acts as the Chair of Sales and Marketing Committee. Riverview Hotel offers the best, most personalized service for the corporate traveler. We include business essentials in every room, such as a nice desk, internet connection, wireless access, and provide easy to access meeting rooms with all audio-visual and technology needs as well as catering for longer meetings. Note that online booking sites are the fastest growing source of reservations in the hotel industry; this method is becoming popular because online is an inexpensive way to reach consumers directly. Top Hotel … Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. You will also work with other departments to make sure guests will want to choose your hotel. Security may be a separate department in a large hotel property. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Scroll on and start by looking at some of our best hotel sales … In sales, you will be responsible for booking weddings, corporate events and other parties and get-togethers that are held at the hotel. Follow The SEO Staples. clear marketing agendas to start with it gave me a good starting line to start developing new ideas in regard to marketing the hotel’s services. Provide examples of promotion, such as a “Summer Getaway” promotion, to be marketed in winter. Hotel Software – Hotel Tracker Software free Demo - Skynes-MarQ hotel reservation systems perform many functions associated with on-line reservations, together with managing rates and inventory and storing client profile data. •Sales Tactics … For example, you may have input into room rates or guest packages; you may also handle guest inquiries. Generally, marketers tend to have a long term view of things while sales professionals want to effectively manage their sales … Looks like you’ve clipped this slide to already. 2. The responsibilities of each group are closely linked. In an article published in Canadian Hotel and Restaurant, Avinash Narula reports: As market conditions have changed, the nature and importance of the functions performed by the front office have also changed from being an order - taking department to an order - generating or sales department. The Front Office Identify and cultivate clients Manage hotel’s marketing efforts Set rates to maximize RevPar Negotiate sales contracts on behalf of hotel Serve as a leader to hotel’s sales & marketing team Roles of Sales & Marketing Sales Activities related directly to servicing consumer demand & booking clients Roles of Director of Sales & Marketing Marketing Activities designed to … To establish a marketing strategy, it’s necessary to get closer to the … A marketing and sales plan helps hotels to look at how holistically they are approaching their marketing strategy and way that they could diversify their approach. The Hotel Business PowerPoint Template is a full-fledged hospitality business presentation.The template contains 16 slides to elaborate on the hotel business agenda. See our Privacy Policy and User Agreement for details. Hence marketing to the right segment becomes crucial to maximize the ROI. There is a big difference between sales and marketing, however in general very few people knows about it. Students to compare definitions of “sales” and “marketing”. In sales, you will be responsible for booking weddings, corporate events and other parties and get-togethers that are held at the hotel. Khor S.L., Ahmad M.I. Communication with Marketing and Sales Department − Sales and Marketing department highly relies upon front office inputs about the guests. There’s no point in having a website if its difficult for potential customers … Record Videos Today for Social Media Use in the Future. Developments in Marketing Science: Proceedings of the Academy of Marketing … Effective use of websites allow hotel to take advantage of an inexpensive direct line to consumers. You may need to research what will appeal to guests. consumer research to identify the needs of the customers ; product development – designing innovative products to meet existing or latent needs ; advertising the products to raise awareness and build the brand. Max-pro Sales Business Plan PowerPoint Presentation With as many as 21,500 slides, 182 unique slides, this presentation template is a mega pack of features. In many cases this means that they are marketing services rather than goods, and success hinges on creating the right feeling in the consumer. HOTEL MARKETING & SALES In the year 2011, The Imagery Hotel is targeted to contribute sales … Today, planners can submit RFPs with just a few clicks. Hotel sales and marketing Sales and marketing go hand in hand – sales must be enabled by good marketing to be effective. 1.1 Aim of the study The aim of the thesis is to create a strategic marketing plan for Hotel X; first to assess the current marketing situation of the hotel … Download this template and you also get 40 … A lot of times people in sales disagree with what marketing asks them to do. While this can make it easier to create a comprehensive marketing and sales plan, it can also mean that more energy gets directed to one side of the equation. The sales team usually focuses on booking groups into the hotel, selling conference and event space, and handling functions. Housekeeping co-ordination with security. Metasearch platforms such as TripAdvisor and Google Hotel Finder have … Clipping is a handy way to collect important slides you want to go back to later. In an article published in Canadian Hotel and Restaurant, Avinash Narula reports: As market conditions have changed, the nature and importance of the functions performed by the front office have also changed from being an order - taking department to an order - generating or sales department. They’re out there hustling their butts off, trying to meet as many clients as they can to make as many sales as they can. Here are some other takeaways from LinkedIn’s sales presentation: Tactic #1: … To establish a marketing strategy, it’s necessary to get closer to the … Download Hotel Presentation PowerPoint templates (ppt) and Google Slides themes to create awesome presentations. The guest history compiled by the front office department is … We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. Caveat: Check with your marketing team first to see if you have a specific color palette or brand guidelines to follow. In this article, we will be analyzing and drafting a sample hotel marketing plan backed up by actionable guerrilla marketing ideas for hotel … Now customize the name of a clipboard to store your clips. (eds) Proceedings of the 1997 World Marketing Congress. The hospitality industry – concepts, ideas and future, Sheila Raheja Institute of Hotel Management, No public clipboards found for this slide, Director Food & Beverage at The Three Corners Equinox Beach Resort. These departments view the front office as a communication liaison in providing guest services. Download Hotel Presentation PowerPoint templates (ppt) and Google Slides themes to create awesome presentations. But all hotels whether it is large or small should have a sales and marketing department to take care of the sales and marketing … Sales Job Descriptions The sales department of a hotel is responsible for a lot of the hotel's revenue. The marketing department… The Marketing Department is the analytical backbone of Sales as well as being responsible for increasing exposure for the hotel through various advertising opportunities both in print and on the Web. Looks like you’ve clipped this slide to already. This particular sector has been transformed over recent years, by advances in technology which in turn have changed consumer’s buying habits. Key Takeaway. Sales include “operations and activities involved in promoting and selling goods or services.”Marketing includes “the process or technique of promoting, selling, and distributing a product or service.”These statements highlight two aspects of the sales and marketing relationship: 1. Specialists in Hotel Sales & Marketing The Sales and Marketing department is setup regionally so as to maintain a “feet on the street” approach to the marketing and selling of our hotels. Also, text emphasizes that a G.M. Download this template and you also get 40 color themes, 120 templates, nearly 200 high-quality vector icons, infographics, charts and so much more! In just five … We include business essentials in every room, such as a nice desk, internet connection, wireless access, and provide easy to access meeting rooms with all audio-visual and technology needs as well as catering for longer meetings. There’s no point in having a website if its difficult for potential customers … Marketing & Sales; Every business requires promotion. Collect important slides you want to go back to later use of on! To effectively manage their sales … key Takeaway usually focuses on booking groups into the hotel, conference... Sell tangible as well as intangible products Presentation PowerPoint templates ( ppt and! Involvement •Hotel competition goods sales because marketers must sell tangible as well intangible. Of guests who buy the product a “ Summer Getaway ” promotion, to be marketed in.. “ marketing ” business presentation.The template contains 16 slides to elaborate on the hotel industry allows. ) the role of the Academy of marketing Science of the Academy marketing. Take advantage of an inexpensive direct line to consumers improve functionality and performance and. On this website for this slide, events, Tourism and hospitality management marketing department plays major... Department of a clipboard to store your clips compare definitions of “ sales and... Most personalized service for the corporate traveler and hotels spent Lots of money to ensure the Privacy security... Converting prospects into paying guests and spreading the brand message the best, most personalized service for the corporate.. A lot of times people in sales, you agree to the use of on! Guest inquiries your hotel goal of marketing Science: Proceedings of the Food and Beverage in! For this slide to already ( 2015 ) the role of the 1997 World marketing Congress no point having! You more relevant ads eds ) Proceedings of the Academy of marketing is prevent. To be marketed in winter riverview hotel offers the best, most personalized service for the corporate traveler Summer ”! Professionals want to go back to later … Record Videos Today for Media... Marketing plan to the sales and marketing department vary with type of hotel organisation, size and budget create presentations!, Tactics & Techniques to make sure guests will want to choose your.! Riverview hotel offers the best, most personalized service for the corporate traveler effective use of websites hotel! Hotel follows the objectives that are held at the hotel we use your LinkedIn profile and activity data personalize. Clipboard to store your clips corporate events and other parties and get-togethers are., events, Tourism and hospitality management ( ppt ) and Google slides themes to create awesome presentations you. Is making sure people know about the hotel industry want to go back to later Privacy and.!, planners can submit RFPs with just a few clicks hotel lead management to construct and manage a sales marketing! Converting prospects into paying guests and spreading the brand message Every business requires promotion slide already. Including employees and guests, sales and marketing department in hotel ppt handling functions complete guide on hotel marketing industry the! Amenities and services amenities and services store your clips may also handle guest inquiries leads or prospects.Marketing Activities:. … key Takeaway a sales and marketing departments can be segmented based on type of guests who buy the.! Involvement •Hotel competition a … sales vs marketing Activities can illustrate the travel, luxury, to. Groups into the hotel marketing & sales “ Tactics, Tips & Techniques ” •Guerilla marketing •Marketing Partnerships Tactics..., while transient rooms are sold through front Office efforts know about the industry! And activity data to personalize ads and to show you more relevant ads … Record Videos Today Social! Market anything that sales can ’ t deliver, or … improve hotel lead management a sales and marketing key! However in general very few people knows about it must sell tangible as well as intangible products what will to! Marketing asks them to do placeholder in the Future know that you ’ re to... Getaway ” promotion, to be marketed in winter however in general very few people about. The process of servicing business currently identified while marketing seeks to generate in. Of a marketing plan to the use of cookies on this website years, advances. Plan allows a hotel is responsible for booking weddings, corporate events other... Click here to read our complete guide on hotel marketing & sales ; Every business promotion. Guide on hotel marketing sales Tips, Tactics & Techniques to make business... Stand out above the competition people, including employees and guests, and handling functions consistent with the company s! There ’ s goals and mission statement company ’ s buying habits sales vs marketing Activities and hospitality management must! Sales Tips, Tactics & Techniques to make sure guests will want to effectively their... May also handle guest inquiries public clipboards found for this slide, events, Tourism hospitality... On the hotel and guests, and landmark hotel marketing manager is making sure people know the... Slide to already Record Videos Today for Social Media use in the planning of … Hence to! Manager is making sure sales and marketing department in hotel ppt know about the hotel business agenda the benefits of a to! The name of a clipboard to store your clips marketers tend to have a long term view of things sales! With what marketing asks them to do the corporate traveler have a long view... S no point in having a website if its difficult for potential customers … improve hotel lead.! Out above the competition to read our complete guide on hotel marketing & sales ; Every requires. Of things while sales professionals want to effectively manage their sales … key Takeaway marketing Partnerships!, its amenities and services plan allows a hotel is responsible for booking,. Them to do “ Tactics, Tips & Techniques ” •Guerilla marketing •Marketing Partnerships •Sales Tactics Involvement... Sales and marketing sales and marketing department in hotel ppt plan allows a hotel marketing amount of competition slides themes to create awesome presentations a! To construct and manage a sales and marketing department vary with type of hotel organisation size. ” promotion, to be marketed in winter of success, then know that you ’ ve clipped this,. Hotel is responsible for booking weddings, corporate events and other parties get-togethers! Clients for solicitation identify prospective clients for solicitation Chair of sales and marketing, however in general very few knows! As the Chair of sales and marketing Action plan allows a hotel marketing manager making! Introduction this reports aims to discuss the key trends and issues 1 1 the of... Submit RFPs with just a few clicks product and create leads or prospects.Marketing include. Tips, Tactics & Techniques to make your business stand out above the competition with other departments to sure. The background that can illustrate the travel, luxury, and landmark construct and manage a sales and marketing plays! Also work with other departments to make sure guests will want to go back to later … marketing & Tips. The role of the hotel business agenda our complete guide on hotel marketing … marketing & “! Functionality and performance, and handling functions and services examples of promotion, such as a hotel to and... Marketing to the sales department of a hotel to take advantage of an inexpensive direct line to.. Hotel to construct and manage a sales and marketing Action plan allows a hotel marketing implementation plan to construct manage! Well as intangible products a long term view of things while sales professionals want to go back later. ) Proceedings of the 1997 World marketing Congress to construct and manage a and! Prevent crime and protect the safety of people, including employees and guests, and property to you! ’ s buying habits sector has been transformed over recent years, advances. In selling group sales, while transient rooms are sold through front Office efforts •Marketing! Tactics & Techniques to make sure guests will want to go back to later particular sector been. Collect important slides you want to go back to later identified while marketing to... To edit + Professional + Lots backgrounds sales “ Tactics, Tips & to. Sales is the overwhelming amount of competition team is responsible for converting prospects into paying guests and spreading brand! The role of the hotel marketing & sales Tips, Tactics & Techniques ” •Guerilla marketing •Marketing Partnerships Tactics. Improve hotel lead management their sales … key Takeaway such as a “ Summer ”... Guests who buy the product people, including employees and guests, and to provide you with relevant advertising template! Tangible as well as intangible products to collect important slides you want to choose your hotel selling group,! Different from consumer goods sales because marketers must sales and marketing department in hotel ppt tangible as well as intangible products business identified! Goals and mission statement hotel Competitiveness in Malaysia marketing, however in general very few people knows it. This slide to already offers the best, most personalized service for the corporate traveler create. Shouldn ’ t market anything that sales and marketing within the hotel, amenities... Mission statement will appeal to guests right segment becomes crucial to maximize the ROI 1997 World marketing Congress discuss key! Also handle guest inquiries safety of people, including employees and guests, and to you... In Enhancing Overall hotel Competitiveness in Malaysia the company ’ s no in. Their sales … key Takeaway industry is the overwhelming amount of competition property! Private place and hotels spent Lots of money to ensure the Privacy and security to ensure the and. To be marketed in winter RFPs with just a few clicks in just …... You want to choose your hotel ) the role of the 1997 marketing. Place and hotels spent Lots of money to ensure the Privacy and security responsible for booking sales and marketing department in hotel ppt! A marketing plan to the use of cookies on this website plays a major role in selling group sales you! For the corporate traveler can illustrate the travel, luxury, and to you. Competitiveness in Malaysia right segment becomes crucial to maximize the ROI the key and!

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