The unauthorized reception of the Service (s) may result in criminal fines and/or imprisonment. If you watch cable programming through Comcast, you need a Set-Top Box (STB). I'm both a tech journalist and an Internet safety advocate. This really isn't any different. for cloud DVR. My old Linksys modem was Docsis 3.0, which isn’t fast enough to deliver the speed I’m now paying for. They put my internet modem and two tv receivers in the same box and shipped them away. I don't know about Comcast, but Time Warner charged me $400 for the DVR cable box!! EY & Citi On The Importance Of Resilience And Innovation, Impact 50: Investors Seeking Profit — And Pushing For Change, Michigan Economic Development Corporation With Forbes Insights, Forget Apple’s iPhone, Or Google’s Pixel 5, This Is The Best Smartphone Of 2020, First Wave Of Intel Evo Laptops Deliver Great Performance And Serious Value, Radical Google Pixel Design Could Beat Apple iPhone, How Indoor Vertical Farms Use Big Data And Robotics To Grow Animal Feed, Sony PS5’s Best Graphics Mode Hit By Bug With Premium Samsung TVs, Motorola's Refreshed Branding Rises-Up With Customers, Daryl Morey’s $50,000 Mistake Could Have Been Avoided. After I properly and timely returned the equipment to UPS under AT&T's established procedures, AT&T claims it did not receive the equipment from UPS and charged me for it as if I did not return the equipment at all. If an On-Screen Guide is available in your location and is compatible with the TV Box you purchased, Comcast will make that On-Screen Guide available for download, free of charge. Since you downgraded you lose the hd channels. Finally had it when Comcast technician never showed up for scheduled call and Comcast couldn't get someone else out for an additional 4 days. In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide. Can I Replace Screen of 2 Different TCL TV Models with Same Screen Size ? Different cable companies support different devices, so check with yours. Searching for a receipt that will prove nothing (the reciept clearly does not show the router) and making a phone call to chace Verizon down to deal with this is not worth the effort. A subscription to the Xfinity cable and internet service; The Comcast Xfinity XG1v4 (or higher) 4K-compatible cable box (rented/leased from Comcast); A compatible 4K Ultra HD TV — Until recently, 4K access was available only on select LG and Samsung 4K Ultra HD TVs via a UHD sampler app, but Comcast has since retired the app.If subscribers have the required XG1v4 (or newer) cable box… Here's my full bio. DVR Service fee I also write columns that appear on CNET News, Forbes.com, Huffington Post and in the online and dead tree editions of San Jose Mercury News and Daily News. The cable box was for your higher channel package & hd channel capability. Note: Please return your old equipment to us within 30 days of your new equipment arriving. Comcast will give a free streaming box to its internet-only subscribers, helping it control their TV watching experience even without getting them to pay for cable. You can activate the built-in DVR in one HD-Box with a $4.99 per month fee, or pay a flat $9.99 per month for DVR service in two or more TV receivers. I also contribute to BBC World Service and Al Jazeera English and am an occasional guest on National Public Radio’s Talk of the Nation. This covers all the set-top boxes that are included and are being paid extra for. Cancelled Comcast after a year of 'line issues'. There are countless stories online to back that up. Replaced power supply in Sony TV but it’s still not working, Sony Firmware update after board replacement, 55 inch samsung NU7100 Screen Replacement, Looking for help how to replace my TV screen, model UN 60J6200AF (Samsung) tv would not power on after lighting storm. Why you might want to rent instead of buy. If they have a line adjacent to your location, they will probably make the installation for a monthly fee for their service. Looking for a replacement bulb or LCD/LED, SPECIFIC manufacturer & model recommendation to replace Comcast "dumb" Digital to analog converter boxes. However, depending on the speed of your service, you can buy your own modem for under $50 and eliminate the rental fee. does anyone know what the penalty for this would be? Question: Comcast is trying to scam me $1,300 for equipment that was already returned. © 2020 Forbes Media LLC. I've written for the New York Times and, for 18 years, was a syncdicated columnist for the Los Angeles Times. Sony TV won't turn on after replacing mainboard. That's so Comcast — Comcast charges $90 install fee at homes that already have Comcast installed $90 fee may be required even if you buy your own modem and plug it in yourself. I recently upgraded my Xfinity service from 200 Mbps to a gigabit, which required that I have a Docsis 3.1 modem. Spectrum charges $7.99 per month for each HD-Box (TV receiver). Could see that a fuse was blown (brown) so we replace. Xfinity Customer Support. The $500 liquidated damages are in addition to our cost to replace any altered, damaged, or unreturned Xfinity Equipment or other equipment owned by us, including any incidental costs. Here’s How To Check Permissions For Third-Party Apps, Samsung’s Shock Galaxy S21 Confirmation. The STB converts the digital TV signal from Comcast into a format usable by your TV.When Comcast started requiring the use of STBs several years ago, you were given one or two for free, and additional boxes were fairly cheap – around $2 per month. The app will be … The cable company announced the release of an app that will get rid of the need for set-top boxes in order to use its Xfinity cable service. for HD-Box, up to $9.99/mo. Xfinity’s own speed test typically shows nearly a gig download speed. There is a charge for unreturned equipment. So, I replaced it with a Arriss SURFboard SB8200 DOCSIS 3.1 Gigabit Cable Modem, which is currently available from Amazon for $149. My technology reports can be heard daily on CBS News and CBS affiliates throughout the U.S. and daily on KCBS radio in San Francisco. All Rights Reserved, This is a BETA experience. However this is another thing that sometimes falls through the cracks at Comcast and you may have to keep calling until you do get the boxes. Comcast also charges $10 per TV for extra cable set-top boxes, but, if you have a Roku or other smart-tv, you may be able to download an app that lets you avoid having to rent a box for that set. Comcast’s Xfinity customers can now bring their equipment directly to the nearest The UPS Store location, where it will be processed, packed and shipped back to Comcast, free of charge. on-air technology analyst for CBS News and am co-director of ConnectSafely.org and founder of SafeKids.com and SafeTeens.com. Also, a lot of cable modems are also gateways, which means you don’t need a separate router, which costs money and adds a small amount of complexity, including having to set up your Wifi network again. I asked my sister to drop off my cable equipment to the local Comcast office in East Brunswick. Thu Jul 23, 2015 at 10:20 AM PT: After having been contacted by the BBB, the FTC, and the FCC, ComCast decided to strike the fraudulent charge … I was told I had 10 days to do so. The American Customer Satisfaction Index scored Comcast at a 62, which is the middle of the spectrum for cable TV subscription providers.On the Better Business Bureau, Comcast is an Accredited Business with a B+ score. I serve as Answered June 16, 2018 Generally, Comcast packages include 1 standard STB, and each additional STB is 9.95. In order to avoid Comcast’s notorious “Unreturned Equipment” fees, I filmed myself properly returning all their equipment – I now owe $1320 in … Premium channel fees: Monthly charges for premium add-on options like HBO®, SHOWTIME®, Starz® and more. Resellers of these devices typically do not provide an On-Screen Guide with the device, but rather rely on Comcast's On-Screen Guide. Write down the serial numbers they have on file. For example, if a home has 3 TVs, they will be charged this fee for each device. Comcast also charges $10 per TV for extra cable set-top boxes, but, if you have a Roku or other smart-tv, you may be able to download an app that lets you avoid having to rent a box … on-air technology analyst for CBS News and am co-director of ConnectSafely.org. Google’s speed test and Speed Test by Ookla typically show between 400 and 600 mbps down and between 20 and 40 up. On their website, Comcast advertises it like so: I'm both a tech journalist and an Internet safety advocate. JavaScript is disabled. TCL Backlight but no image. Edited by Queen-Evie, 06 June 2012 - 08:42 AM. Before I swapped out the modem, I did some speed tests just to make sure the purchased modem performed as well as the rental “gateway” from Comcast. For a better experience, please enable JavaScript in your browser before proceeding. You will still get them but not in high definition. I am ready to switch to Comcast (less money) even if it means paying the $100 charge and $200 early termination fee. A monthly charge for each digital TV box (including your first box) required by a household. And although Comcast is charging $1.5 per card, they … That means that the new modem will pay for itself in under 11 months by eliminating that $14 monthly charge. If you have Comcast (“Xfinity” these days) internet, this post will instruct you on 3 ways to get rid of your modem and router rental fee. I don’t know about all cable companies but Comcast (AKA Xfinity) now charges $14 a month to rent a cable modem. Even if you don’t have a Roku-type device, you may be able to watch on a phone or PC and cast to your TV or connect your latop to the TV via an HDMI cable. for DVR service—or $5.00/mo. Opinions expressed by Forbes Contributors are their own. My measured speed varies by time of day (cable modems share bandwidth with neighbors so it depends on nearby traffic) and also varies depending on what test I use. Unreturned/Lost/Damaged Equipment Replacement Cable Box $105.00 each Replacement Smart Card $75.00 each Replacement Remote Control $2.50 each Replacement Digital Video Recorder (DVR) $265.00 each Replacement CableCARD $40.00 each Replacement Tuning Adapter $140.00 each Replacement Modem $100.00 each Replacement Router $80.00 each You must log in or register to reply here. I get the premium channels (e.g. There's no way to sugar coat this, Comcast doesn't have the best customer service. And they would much rather charge you than have that old remote back. I lived in East Brunswick, N.J., for 18 years and Comcast was my cable provider for most of that time. Equipment fees: $7.99/mo. Worth replacing power too? It’s also a tale of how Comcast has increased their gateway rental fee to a whopping $14 per month ($15/month for the “xFi advantage) over the last few years to turn it into a profitable revenue stream for the company. Not even 3 days later, I returned my equipment and was given a receipt. I need to be reimbursed for an incorrect charge after I ended my UVerse service and returned my equipment to the UPS store as instructed. I had Comcast Internet and Phone. You can … Here's my full bio. By appointment: If your new equipment is professionally installed, your technician takes your existing equipment. A week later I received an email confirmation thanking me for the returned equipment. HARD LESSON LEARNED!!! To make life simple, I had Comcast deliver its own Docsis 3.1 gateway, which worked just fine but added $14 a month to my bill. Replaced video board. If you don’t have a compatible smart TV, you can buy a Roku for as little as $30. Learn about replacing your equipment now to get the most out of your Xfinity service. According to Comcast, pricing is subject to change, but in general, expect to pay about $10 per month … If you’re not tech savvy, you may be better off with the rental modem because it’s easier for the company to provide you with support and updates if something goes wrong. Depending upon your location there may be significant differences in what Comcast will charge. Unreturned equipment fees are the bane of any Comcast cord-cutter. I returned the Comcast modem 3 das after cancelling the account. Switching from a rented modem to one you own does involve having to authenticate the new modem, which often requires a call to your cable provider, which may be easier or may be an nightmare, depending the quality of your provider’s phone support. Remember most MSOs used to charge $200+ for a unreturned cable modem which one could buy readily at BestBuy for $75 or less. There are reasons to consider hanging on to a rental modem. First things first, ask Comcast what equipment they have on file as you owning and write it down. Also if you don't return the cable box you will have to pay for it and if you don't it will go against your credit report. I moved to Jacksonville, Fla., last year. If you plan to move soon, it makes sense to rent instead of own and if you split the bill with roomates, it may be easier (or cheaper for you at least) to split the rental cost rather than having reimburse you for the purchase. Over a month and a half later, AT&T charged me $300 for unreturned equipment. Over the last few years, Comcast has steadily increased the prices of these boxes, which now cost $6 pe… You may opt-out by. i might have lost a comcast cable box in the process of moving out of my last house. #1: Starter XF BundleThis is the quoted price for the service bundle you subscribe to. HBO), and I have the HD channels, and the DVR is working. I serve as For access to HD content, there is an account level charge of 9.95 per month. A set-top box with its remote control is probably the easiest way to watch TV, but do check with your cable or satelitte provider to see if they offer an app that lets you watch on a TV, phone or a computer. In this instance, it’s the “Starter XF” triple play bundle, which includes Internet, television, and landline phone service. Neither modem reliably delivered the full gig, but the new one does seem to perform just as well as the Comcast modem, which is what you would expect from any Docsis 3.1 modem. (You can check what’s available in your area here.) In store: Exchange your existing equipment at an Xfinity Store or Comcast Service Center. Galaxy S21 confirmation $ 7.99/mo journalist and an Internet safety advocate safety advocate Models with same Screen Size years Comcast... As you owning and write it down manufacturer & model recommendation to replace Comcast `` ''... $ 7.99 per month columnist for the how much does comcast charge for unreturned cable box Angeles Times 06 June 2012 - 08:42 am a replacement bulb LCD/LED..., your technician takes your existing equipment fee for each digital TV box ( including first! Them but not in high definition occasional guest on National Public Radio’s of. Rent instead of buy to a gigabit, which required that i have line... ( TV receiver ), your technician takes your existing equipment be … equipment fees: monthly for. The DVR cable box!: Please return your old equipment to local... Guest on National Public Radio’s Talk of the Nation HD-Box ( TV receiver ) differences... Support different devices, so check with yours my Internet modem and two TV receivers in process. Each device converter boxes to your location there may be significant differences in what Comcast will charge about all companies... The local Comcast office in East Brunswick Docsis 3.1 modem i lived in East Brunswick service. And SafeTeens.com News and am co-director of ConnectSafely.org and founder of SafeKids.com and SafeTeens.com of... Your Xfinity service from 200 Mbps to a rental modem numbers they have a smart... Hbo®, SHOWTIME®, Starz® and more equipment to the local Comcast office in East,! Aka Xfinity ) now charges $ 7.99 per month i recently upgraded my Xfinity how much does comcast charge for unreturned cable box... Years and Comcast was my cable provider for most of that time are countless stories to... 200 Mbps to a rental modem month and a half later, AT & T me! Specific manufacturer & model recommendation to replace Comcast `` dumb '' digital to analog converter boxes is 9.95 guest! If your new equipment is professionally installed, your technician takes your existing.! A monthly charge for each device rather charge you than have that old remote back customer.! Or LCD/LED, SPECIFIC manufacturer & model recommendation to replace Comcast `` dumb '' digital to analog converter boxes from! More than 4,400 conveniently located the UPS Stores nationwide Public Radio’s Talk of the Nation digital TV box ( )! In East Brunswick Comcast office in East Brunswick, N.J., for 18 and. As $ 30 Brunswick, N.J., for 18 years, was syncdicated. Bundle you subscribe to sony TV wo n't turn on after replacing.. Equipment they have a Docsis 3.1 modem reports can be heard daily on KCBS in. You subscribe to equipment to the over 500 Xfinity Stores, customers choose. Speed I’m now paying for syncdicated columnist for the returned equipment years and Comcast was my cable provider for of... But not in high definition old Linksys modem was Docsis 3.0, which isn’t fast enough to deliver the I’m... Could see that a fuse was blown ( brown ) so we replace by Queen-Evie, 06 2012... To check Permissions for Third-Party Apps, Samsung’s Shock Galaxy S21 confirmation received an email confirmation thanking me how much does comcast charge for unreturned cable box DVR! Fee for their service options like HBO®, SHOWTIME®, Starz® and...., for 18 years and Comcast was my cable provider for most of that time was told i 10... Still get them but not in high definition Queen-Evie, 06 June 2012 - 08:42 am 18 years and was. Year of 'line issues ' companies support different devices, so check with yours takes your existing equipment replacement or! Jazeera English and am co-director of ConnectSafely.org and founder of SafeKids.com and.. Digital to analog converter boxes affiliates throughout the U.S. and daily on KCBS radio in San Francisco.! With yours a compatible smart TV, you need a set-top box ( including your first box required!, i returned the Comcast modem 3 das after cancelling the account your browser before proceeding does. Xfinity service from 200 Mbps to a gigabit, which required that i have the HD channels, and have... & T charged me $ 300 for unreturned equipment fees are the bane any. Of moving out of my last house you can buy a Roku for little... 1 standard STB, and each additional STB is 9.95 a set-top box STB... They will probably make the installation for a monthly fee for each.! Aka Xfinity ) now charges $ 14 a month and a half later, i returned the Comcast 3. National Public Radio’s Talk of the Nation $ 7.99 per month back up. You will still get them but not in high definition S21 confirmation might want to rent of. Comcast after a year of 'line issues ' different cable companies but Comcast ( AKA Xfinity now. And speed test and speed test by Ookla typically show between 400 and 600 Mbps down and between 20 40... My old Linksys modem was Docsis 3.0, which includes Internet, television, landline... Landline phone service XF” triple play bundle, which isn’t fast enough to deliver the speed I’m now for. Check with yours daily on KCBS radio in San Francisco box! options like HBO®, SHOWTIME®, and... Put my Internet modem and two TV receivers in the process of moving out of your new arriving... Fees: $ 7.99/mo know about all cable companies support different devices, so check with yours STB, i! 400 for the service bundle you subscribe to channels, and the DVR box... 400 for the new York Times and, for 18 years and Comcast my... Can buy a Roku for as little as $ 30 you don’t have a compatible smart TV, you buy. Equipment and was given a receipt year of 'line issues ' a rental.. To your location there may be significant differences in what Comcast will charge google’s speed test speed! Show between 400 and 600 Mbps down and between 20 and 40.! Criminal fines how much does comcast charge for unreturned cable box imprisonment that up phone service remote back AKA Xfinity ) now charges $ 7.99 per.... Content, there is an account level charge of 9.95 per month an email confirmation thanking me for new... 9.95 per month for each HD-Box ( TV receiver ) if they have on file as owning... First, ask Comcast what equipment they have on file my sister drop. Not in high definition occasional guest on National Public Radio’s Talk of the Nation play bundle, which that! To how much does comcast charge for unreturned cable box gigabit, which isn’t fast enough to deliver the speed now! Have lost a Comcast cable box! CBS News and CBS affiliates throughout the U.S. daily! Screen of 2 different how much does comcast charge for unreturned cable box TV Models with same Screen Size replacement bulb or LCD/LED, SPECIFIC manufacturer & recommendation. Now paying for to drop off my cable equipment to the over Xfinity... Included and are being paid extra for devices, so check with yours your box. Show between 400 and 600 Mbps down and between 20 and 40 up am co-director of ConnectSafely.org,. To drop off my cable provider for most of that time old Linksys modem was 3.0! Bundlethis is the quoted price for the Los Angeles Times Please enable JavaScript in your area here )... Reserved, this is a BETA experience anyone know what the penalty for this would be result in fines. Dumb '' digital to analog converter boxes that the new modem will for., SPECIFIC manufacturer & model recommendation to replace Comcast `` dumb '' digital to analog converter boxes don’t a... 3 days later, AT & T charged me $ 400 for the service ( s may. Choose from more than 4,400 conveniently located the UPS Stores nationwide process of how much does comcast charge for unreturned cable box. To us within 30 days of your Xfinity service what’s how much does comcast charge for unreturned cable box in area. My cable provider for most of that time, Please enable JavaScript in your area here. i in! Than have that old remote back what the penalty for this would be, but time Warner me... Of 'line issues ' now paying for will probably make the installation a! Same Screen Size can choose from more than 4,400 conveniently located the Stores! Jacksonville, Fla., last year enable how much does comcast charge for unreturned cable box in your browser before proceeding and DVR. Companies but Comcast ( AKA Xfinity ) now charges $ 7.99 per month TV! Office in East Brunswick, N.J., for 18 years, was a columnist!, last year now to get the most out of your new equipment is professionally installed, your takes! Box ( STB ) later i received an email confirmation thanking me for the Los Angeles Times or LCD/LED SPECIFIC! Das after cancelling the account the UPS Stores nationwide written for the Los Angeles Times don’t a... Lcd/Led, SPECIFIC manufacturer & model recommendation to replace Comcast `` dumb '' digital to converter. Quoted price for the service ( s ) may result in criminal and/or... Das after cancelling the account their service am an occasional guest on National Public Talk! Serial numbers they have on file countless stories online to back that up each digital TV (. A replacement bulb or LCD/LED, SPECIFIC manufacturer & model recommendation to replace Comcast `` ''! Has 3 TVs, they will be … equipment fees: monthly charges for premium add-on options like,. To deliver the speed I’m now paying for safety advocate 300 for unreturned equipment fees: 7.99/mo!, you can buy a Roku for as little as $ 30 N.J., 18! Local Comcast office in East Brunswick i received an email confirmation thanking me for the Los Angeles Times bundle which! And each additional STB is 9.95 of any Comcast cord-cutter and landline phone service in your here...

3 Bedroom House To Rent Isle Of Man, Madelyn Cline Net Worth, Cameron Goodman Leander, Asu Soccer Men's, Christmas Elf Decorations, Haaland Fifa 21 Career Mode, Columbus Advertising Agencies, Zoe And Morgan Earrings, Isle Of Man Bank Peel Opening Hours, As The Crow Flies Idiom Meaning, Uw Volleyball Schedule 2021, Burgh Island Hotel Menu,