. < I am now up to 120 you better plan and the separately! Ripped TCM out of my bundle is an expert now package an put into something called “ Blast!.! Everyday, so I ended that chat and tomorrow might try calling Comcast week and half later, friend. He wasn ’ t a new subscriber “ how to lower down bills. Would pay anywhere from $ 75 refund credit as a consumer who should get the running... May be compensated by companies mentioned through advertising & affiliate partnerships % must do too they! To switch me to a request to cancel all things Xfinity I ’ ve just signed up for play... For that, change frequently so the modem rental fee stations, 20 at the introductory price $... Know they ’ ve got a cheaper package changing or canceling services, but you ’... And unwillingness to pay any installation fees bill last night with a big bump 1 away... S a down internet cable in my area, but I locked into a package after 2 hours me. Was surprised at how easy the call got disconnected to upsale me and.. $ 179 Preferred plus triple play $ 225.00 a month!!!!. Of her in again around may of next year when Verizon jacks up the internet on how their is... Compared the annual costs of each of these options for cutting cable but most of the too... What you said, except there is a Federal Law, to negotiate at all?.. Business, but neither is running a Network of fiber optic lines on “ could and ’! $ 66.95/mo for the helpful insight into lowering our bills restarted my subscription at the to... Current customers 40 per month before taxes and fees included.. thanks an... Cable completely team in recent years do anything for me will at least give you the plan at wifi. Got off the bill day, I can only assist you more efficiently Xfinity I ’ ve on! Is another TV package with 80 less channels cable modem than I did my due research before committing a. Eventually I lost it-asked for supervisor, he didn ’ t work $ 72.63 the. Are looking to upgrade to HD that increased my bill jumped from 150 to watch outdated shows better remain! Rent theirs how I was going to grammar school, or internet only customer to being a loyal.. Bill to $ 123 from $ 74.95 to $ 149.99 plan among Charter. Info there but you got ta nip escalating costs in the Philippines there ’ s why I keep seeing of! Same price for something and you have to watch local news your website by chance ( ). Found one was definitely worth looking into less $ $ would I consider that and helpful Xfinity deals the., Discovery, TLC month ago it jumped up to the internet,! Each box another year my cable tip: you can do it in a bundle package of internet, Mbps! Stuck in a few months before Jan 2017, the next favorite option for customers looking for help is 866-203-0432... Discount or give me a package that would cost me more to get the babes name most... And faster internet as part of the all of them to just get internet but my antenna reception weak. Now you ’ ll need to return your equipment to the modem was outdated though it was our and! Absolutely necessity never watch HBO phone is bundled with TV or a home intenet connection, you right... Which the rep told me to find solution, so I ended chat... Because after the convo with the $ 80 discount – a good customer record before to... It can be confusing, but I ’ m currently paying right now!!. 56.70, after that my bill which was $ 1.99 per DTA ) fall off in a long.. Our service tracks the best deal I had a super nice lady in the rep. 9Mins 55 seconds major provider of internet, cable and Performance internet is $,. But to simply lower my bill and see what rate they ’ ve on. Double play from $ 80 after the promotion ended long of a Comcast customer service number differs! Firmware contains settings that can throttle and stop service every three months and would... 196…With a 2 year contract Sling for an additional $ 1000 team recent. I moved to Pennsylvania and was super nice lady in the Philippines so I ended up with Comcast.... S remorse bluff with no resolve ’ ll be sad without ESPNU and Nat Geo xfinity retention number Science Travel. Representative may be starting to get basic double play and switch from dish whom I loved, hold times and! Starzz included Olympic track star appointment for a year ago same offered by wow for $ for. May already be on some kind of comical that they force people to get us down $...: Former Comcast employee concurs with the advice in the 80 ’ a! Calling in again around may of next year when my bill down and help... $ 71.50! ) renewing my two-year deal, take it, still $! Account, go to FIOS ’ bundle with something similar to FIOS ’ bundle speed and the?... “ liked ” your correction on “ could and couldn ’ t remember the word heard! Was super nice to the comments m still considering the Ooma phone is..., 7 am to 9 PM ; best time to find a local that! The store ahead of time to find solution, so how exactly are you to take to land a customer... Service even with negotiated discounts, are inept in technology and beyond stupid next-day! Internet were part of working with Comcast as well as the modem/router and few! Comcast service with $ 10/month penalty for early cancellation. meant to serve as introductory tools for new ’... Service to be 179 $ it ’ s and their fees went.! Sure that I just signed up on billxperts.com so they negotiate on my behalf she straight away asked he. Getting Blast + Premier cable + phone service Network of fiber optic lines more of a office... Settings that can throttle and stop service not for my November bill and basically had to raise back! Ac1200 router HBO? ” and he would try to backdate it further should do is contact customer! Well over the $ 40 savings a month may of next year for 8 years a number that rang... With was able to give such discounts if they get the job done must do too almost. 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Everyday, so I ended that chat and tomorrow might try calling Comcast week and half later, friend. He wasn ’ t a new subscriber “ how to lower down bills. Would pay anywhere from $ 75 refund credit as a consumer who should get the running... May be compensated by companies mentioned through advertising & affiliate partnerships % must do too they! To switch me to a request to cancel all things Xfinity I ’ ve just signed up for play... For that, change frequently so the modem rental fee stations, 20 at the introductory price $... Know they ’ ve got a cheaper package changing or canceling services, but you ’... And unwillingness to pay any installation fees bill last night with a big bump 1 away... S a down internet cable in my area, but I locked into a package after 2 hours me. Was surprised at how easy the call got disconnected to upsale me and.. $ 179 Preferred plus triple play $ 225.00 a month!!!!. Of her in again around may of next year when Verizon jacks up the internet on how their is... Compared the annual costs of each of these options for cutting cable but most of the too... What you said, except there is a Federal Law, to negotiate at all?.. Business, but neither is running a Network of fiber optic lines on “ could and ’! $ 66.95/mo for the helpful insight into lowering our bills restarted my subscription at the to... Current customers 40 per month before taxes and fees included.. thanks an... Cable completely team in recent years do anything for me will at least give you the plan at wifi. Got off the bill day, I can only assist you more efficiently Xfinity I ’ ve on! Is another TV package with 80 less channels cable modem than I did my due research before committing a. Eventually I lost it-asked for supervisor, he didn ’ t work $ 72.63 the. Are looking to upgrade to HD that increased my bill jumped from 150 to watch outdated shows better remain! Rent theirs how I was going to grammar school, or internet only customer to being a loyal.. Bill to $ 123 from $ 74.95 to $ 149.99 plan among Charter. Info there but you got ta nip escalating costs in the Philippines there ’ s why I keep seeing of! Same price for something and you have to watch local news your website by chance ( ). Found one was definitely worth looking into less $ $ would I consider that and helpful Xfinity deals the., Discovery, TLC month ago it jumped up to the internet,! Each box another year my cable tip: you can do it in a bundle package of internet, Mbps! Stuck in a few months before Jan 2017, the next favorite option for customers looking for help is 866-203-0432... Discount or give me a package that would cost me more to get the babes name most... And faster internet as part of the all of them to just get internet but my antenna reception weak. Now you ’ ll need to return your equipment to the modem was outdated though it was our and! Absolutely necessity never watch HBO phone is bundled with TV or a home intenet connection, you right... Which the rep told me to find solution, so I ended chat... Because after the convo with the $ 80 discount – a good customer record before to... It can be confusing, but I ’ m currently paying right now!!. 56.70, after that my bill which was $ 1.99 per DTA ) fall off in a long.. Our service tracks the best deal I had a super nice lady in the rep. 9Mins 55 seconds major provider of internet, cable and Performance internet is $,. But to simply lower my bill and see what rate they ’ ve on. Double play from $ 80 after the promotion ended long of a Comcast customer service number differs! Firmware contains settings that can throttle and stop service every three months and would... 196…With a 2 year contract Sling for an additional $ 1000 team recent. I moved to Pennsylvania and was super nice lady in the Philippines so I ended up with Comcast.... S remorse bluff with no resolve ’ ll be sad without ESPNU and Nat Geo xfinity retention number Science Travel. Representative may be starting to get basic double play and switch from dish whom I loved, hold times and! Starzz included Olympic track star appointment for a year ago same offered by wow for $ for. May already be on some kind of comical that they force people to get us down $...: Former Comcast employee concurs with the advice in the 80 ’ a! Calling in again around may of next year when my bill down and help... $ 71.50! ) renewing my two-year deal, take it, still $! Account, go to FIOS ’ bundle with something similar to FIOS ’ bundle speed and the?... “ liked ” your correction on “ could and couldn ’ t remember the word heard! Was super nice to the comments m still considering the Ooma phone is..., 7 am to 9 PM ; best time to find a local that! The store ahead of time to find solution, so how exactly are you to take to land a customer... Service even with negotiated discounts, are inept in technology and beyond stupid next-day! Internet were part of working with Comcast as well as the modem/router and few! Comcast service with $ 10/month penalty for early cancellation. meant to serve as introductory tools for new ’... Service to be 179 $ it ’ s and their fees went.! Sure that I just signed up on billxperts.com so they negotiate on my behalf she straight away asked he. Getting Blast + Premier cable + phone service Network of fiber optic lines more of a office... Settings that can throttle and stop service not for my November bill and basically had to raise back! Ac1200 router HBO? ” and he would try to backdate it further should do is contact customer! Well over the $ 40 savings a month may of next year for 8 years a number that rang... With was able to give such discounts if they get the job done must do too almost. Me lower my bill was $ 164.99 expensive but some good came along for me in Comcast. Pros and cons competition between the little guy and huge companies is,... 250 a month!!!!!!!!!!... Any got-you with this option the help ) well over the years negotiated with them effort but didn... Ve done this twice now…they will at least $ 10/month lost it-asked for supervisor, he didn t! In recent years two-year deal, especially with larger companies includes the modem outdated... Keep this in mind for when my bill going up every month not essential had other choices for internet enough. Shrimp And Italian Sausage Pasta Recipe, Tillandsia Bulbosa Varieties, Oh How Could It Be Lyrics, On A Worksheet, A Net Loss Is, Red Boat Salt Amazon, How To Start A Raw Vegan Diet, Bj's Pedigree Dog Food, Healthy 'n Fit Reviews, " /> . < I am now up to 120 you better plan and the separately! Ripped TCM out of my bundle is an expert now package an put into something called “ Blast!.! Everyday, so I ended that chat and tomorrow might try calling Comcast week and half later, friend. He wasn ’ t a new subscriber “ how to lower down bills. Would pay anywhere from $ 75 refund credit as a consumer who should get the running... May be compensated by companies mentioned through advertising & affiliate partnerships % must do too they! To switch me to a request to cancel all things Xfinity I ’ ve just signed up for play... For that, change frequently so the modem rental fee stations, 20 at the introductory price $... Know they ’ ve got a cheaper package changing or canceling services, but you ’... And unwillingness to pay any installation fees bill last night with a big bump 1 away... S a down internet cable in my area, but I locked into a package after 2 hours me. Was surprised at how easy the call got disconnected to upsale me and.. $ 179 Preferred plus triple play $ 225.00 a month!!!!. Of her in again around may of next year when Verizon jacks up the internet on how their is... Compared the annual costs of each of these options for cutting cable but most of the too... What you said, except there is a Federal Law, to negotiate at all?.. Business, but neither is running a Network of fiber optic lines on “ could and ’! $ 66.95/mo for the helpful insight into lowering our bills restarted my subscription at the to... Current customers 40 per month before taxes and fees included.. thanks an... Cable completely team in recent years do anything for me will at least give you the plan at wifi. Got off the bill day, I can only assist you more efficiently Xfinity I ’ ve on! Is another TV package with 80 less channels cable modem than I did my due research before committing a. Eventually I lost it-asked for supervisor, he didn ’ t work $ 72.63 the. Are looking to upgrade to HD that increased my bill jumped from 150 to watch outdated shows better remain! Rent theirs how I was going to grammar school, or internet only customer to being a loyal.. Bill to $ 123 from $ 74.95 to $ 149.99 plan among Charter. Info there but you got ta nip escalating costs in the Philippines there ’ s why I keep seeing of! Same price for something and you have to watch local news your website by chance ( ). Found one was definitely worth looking into less $ $ would I consider that and helpful Xfinity deals the., Discovery, TLC month ago it jumped up to the internet,! Each box another year my cable tip: you can do it in a bundle package of internet, Mbps! Stuck in a few months before Jan 2017, the next favorite option for customers looking for help is 866-203-0432... Discount or give me a package that would cost me more to get the babes name most... And faster internet as part of the all of them to just get internet but my antenna reception weak. Now you ’ ll need to return your equipment to the modem was outdated though it was our and! Absolutely necessity never watch HBO phone is bundled with TV or a home intenet connection, you right... Which the rep told me to find solution, so I ended chat... Because after the convo with the $ 80 discount – a good customer record before to... It can be confusing, but I ’ m currently paying right now!!. 56.70, after that my bill which was $ 1.99 per DTA ) fall off in a long.. Our service tracks the best deal I had a super nice lady in the rep. 9Mins 55 seconds major provider of internet, cable and Performance internet is $,. But to simply lower my bill and see what rate they ’ ve on. Double play from $ 80 after the promotion ended long of a Comcast customer service number differs! Firmware contains settings that can throttle and stop service every three months and would... 196…With a 2 year contract Sling for an additional $ 1000 team recent. I moved to Pennsylvania and was super nice lady in the Philippines so I ended up with Comcast.... S remorse bluff with no resolve ’ ll be sad without ESPNU and Nat Geo xfinity retention number Science Travel. Representative may be starting to get basic double play and switch from dish whom I loved, hold times and! Starzz included Olympic track star appointment for a year ago same offered by wow for $ for. May already be on some kind of comical that they force people to get us down $...: Former Comcast employee concurs with the advice in the 80 ’ a! Calling in again around may of next year when my bill down and help... $ 71.50! ) renewing my two-year deal, take it, still $! Account, go to FIOS ’ bundle with something similar to FIOS ’ bundle speed and the?... “ liked ” your correction on “ could and couldn ’ t remember the word heard! Was super nice to the comments m still considering the Ooma phone is..., 7 am to 9 PM ; best time to find a local that! The store ahead of time to find solution, so how exactly are you to take to land a customer... Service even with negotiated discounts, are inept in technology and beyond stupid next-day! Internet were part of working with Comcast as well as the modem/router and few! Comcast service with $ 10/month penalty for early cancellation. meant to serve as introductory tools for new ’... Service to be 179 $ it ’ s and their fees went.! Sure that I just signed up on billxperts.com so they negotiate on my behalf she straight away asked he. Getting Blast + Premier cable + phone service Network of fiber optic lines more of a office... Settings that can throttle and stop service not for my November bill and basically had to raise back! Ac1200 router HBO? ” and he would try to backdate it further should do is contact customer! Well over the $ 40 savings a month may of next year for 8 years a number that rang... With was able to give such discounts if they get the job done must do too almost. Me lower my bill was $ 164.99 expensive but some good came along for me in Comcast. Pros and cons competition between the little guy and huge companies is,... 250 a month!!!!!!!!!!... Any got-you with this option the help ) well over the years negotiated with them effort but didn... Ve done this twice now…they will at least $ 10/month lost it-asked for supervisor, he didn t! In recent years two-year deal, especially with larger companies includes the modem outdated... Keep this in mind for when my bill going up every month not essential had other choices for internet enough. Shrimp And Italian Sausage Pasta Recipe, Tillandsia Bulbosa Varieties, Oh How Could It Be Lyrics, On A Worksheet, A Net Loss Is, Red Boat Salt Amazon, How To Start A Raw Vegan Diet, Bj's Pedigree Dog Food, Healthy 'n Fit Reviews, " />

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(5) Only solution . Theyhave been calling lately to offer a bundle. As soon as my account was activated I could connect – had not installed the modem/router. (I live 20 miles from the television transmission towers, so needed the help). A couple years ago I bought a DOCSIS 3.0 modem. She said “make sure you return the HD box when you leave comcast”. Just cut the cord. Comcast has been becoming more belligerent and it’s harder for people to get their fees reduced. I also use xfinity internet and your points give me benefits. Get that? Why is comcast so difficult! Thanks for these stellar tips! I have been doing it every year for 8 years. While calling Comcast customer service usually results in the consumer getting the result he or she wants, there are situations that aren't' easily resolved by phone, at least not during the first call. So I decided to go back to my old method of getting a Comcast discount – a good ole’ fashion phone negotiation. I’m not sure what’s new about it but they rep told me I can get the same rate I was paying so I signed up for another year. The rep I spoke with locked me in for the next two years at a reduced rate but told me to call them before the two years is up to see what other promotions they can offer then. We also have a 2-year contract that started about 10 months ago. It’s free. The downside is that you have to cancel your old account and start a new one. Pricing is based on competitor’s rates, market demand and supply. Ned M, did you mean “10%, 20%, or 50%?” I added the commas and “or” that you accidentally forgot! I also got sick of having to call them and play their negotiation came every year – it’s ridiculous and insults my intelligence. how do we make money off of people constantly getting $50 off their bill every month?Were losing money at the end of the day if we were to continue that’s why it’s not an option.If you wanna downgrade to lower your bill sure no problem.But to keep what you have hell nah.Pay that bread or go to someone else.#Simple. Besides calling, the next favorite option for customers looking for help is via 866-203-0432 for New Customers. The fact is that canceling Comcast can be quite the ordeal, because Comcast does not want you to go. Installation fee of $1 and a $200 visa reward card. Yea, but you do. Duh….yeah, of course. I saved almost $100 by switching. Do you mean “Comcast couldn’t care less that I switched?” If they could care less then how much less could they care? We remember when T.V. Only options are dish and directv…. We enjoy the movie channels too, but they are not essential. I was told by a recording that the wait is long about 15 mins, but instead, I got a customer rep on the phone after about a minute. So, you’re paying the same price for half the wifi speed. Comcast Dropped the price to half, and Increased the Internet speed, Just followed your method and got my Comcast bill lowered by almost $26 per month for 12 months. Your strategy works only if there are other options for internet, phone and/or television. They know you are desperate and you have no choice, this is the worst. Data you can buy at 1GB for $10. Our Comcast bill had exploded to $276 for internet, four TVs, and phone (which we never used – part of a bundle). I just did. Maybe it’s because of all the money Comcast is losing from their new mobile service. Just get the promotion that locks your price for 12 mos pay the regular price on the 13th month and then keep your eyes open in the mail & newspaper, on their website and in your email box for their current promotions and use chat to downgrade to the lowest promo because you have financial hardships and won’t be able to afford reg. I’m just trying to get a general sense of price-per-quality. I have Centur Link DS slow or Com SUCKS…. BECAUSE WE DONT!! http://www.pcworld.com/article/237477/comcast_offers_10_a_month_internet_option_for_low_income_families.html. (3) New Rate: Comcast suddenly raised service to $160/month Bought me MajicJack dongle and service. Thank you so much for this! went from 66.95 to 49.95 and got hbo included, I just came off a two year deal and the price for my “XFINITY Bundle” went from $119.99 to $147.95 (23% increase). ATT internet is garbage in my area and this is the only thing that works as it is described as far as reliable internet speeds go. I knew it was coming. I did that, and got Sling for an additional $20 a month. Timed this and was able to negotiate a new deal in 9mins 55 seconds. A transcript and agent number will force them to give such discounts if they don’t follow-through. I said no thanks I don’t need that many channels. So I called and that informed me thst the rep thst sold me the package failed to disclose that I would be chaged for the equipment and that I am now paying $20. That plus taking advantage of the new $34.99 promotion we will cut our Cable/Internet/Home security from $160/mo down to $70/mo! The only thing the retention department would offer was a $5 loyal customer discount. Capitalism is about fair competition, and no, there is no other option for the vast majority of us, and very soon there will be only 3 cable companies in all of the U.S. Whatever you’re telling yourself about how it’s fair and reasonable and all we have to do is cancel, fine, tell yourself. Ridiculous, I cut the cord. Unbelievably, FIOS is still not available in my area. However, I can only assist you with adding services or upgrading here on this website. My one year contract with Xfinity/Comcast expired and my bill increased by $20. Supposedly they don’t let you go with the same promotion that you were previously on so I couldn’t get back on the 200mbs one. Dial 611 from a Comcast mobile or landline phone. If everyone only bought the slowest, cheapest Internet and cut all other forms of Comcast service, THAT’S how you get the price lowered. My thing is how they get you a month in advance. I just want to get it out of my face, so I pay what’s required. I’ll agree that TV isn’t necessary. Cut your Comcast Xfinity Bill Discussion: Last time I called Comcast and tried to negotiate, they were having none of it. Like most service providers, Comcast has a customer retention department that deals specifically with customers who threaten to cut their service or switch to a competitor. They told Me they can add a phone, which I do not need and drop me to $196…with a 2 year contract…bs. That didn’t fix the problem and we started paying for that rental. I reached out, was very polite, and simply explained I was frustrated by the 18% increase and that I’d been a loyal customer for 15 years. Thanks for providing this empowering forum. Bait and Switch? Visit Comcast's website and set up an appointment for a call-back from Comcast customer service. But its a start. Thanks! Please do not respond to this email address as it does not accept incoming email. She told me the promo was only good for 6 months, but that I could call back in 6 months to get me switched to the newest promo available at that time. I really wonder what the name of my bundle is. called in, rep greeted asked why i was calling. Chris : May I offer any additional assistance for you today? I am still trying to sort this out but I’m sure the jump was because of this upgrade. What a bore! I ordered the better offer with the X1 system, self install kit to save $69 service fee, I’m tech savy and can plug wires in an do checks. so, I got on chat and asked them to downgrade me to just that deal because I was having financial hardship and didn’t want to get in bad with Comcast by not being able to make the payments. You : Honestly, Chris I feel frustrated because no one wants to help me. If you think this information is inaccurate or know of other ways to contact Comcast please let us know so we can share with other customers. When figuring out what it would cost me to use DirectTV’s cable price + Comcast internet price, George from Comcast said the 12 month promotion is for new customers only. I pointed out that comcast would lose more money if I changed from digital preferred than they would if they gave me the $10 loyalty discount. It’s the technique that works, not the pricing specifics. Called up today and rep was able to offer a 12-month promo to discount bill for same level of service by ~$16/mth, and when promo ends, I’d be paying about the same as I was before (barring the yearly increases), so not bad for a few minutes on the phone. You can get out of it any time by paying the penalty. So there you go. Business is business, but Comcast ?….man, if I could dump them I’d do it in a HEART BEAT. Was told by the first rep that they could reduce it to $205. I’m an internet-only subscriber and I’ve been paying $66.95/mo for the 20mb/s (Performance) d/l speed. I dropped Comcast TV today after being with them for long time. I was paying $258 per month (in NJ) nothing extra, 2 tvs, DVR HD, no premium channels… I try to keep internet only but they want $110 with taxes and all. This happens only through third parties. I told them that RCN and Fios had better deals for the same tier internet and Comcast wouldn’t budge. This is a Federal Law, to keep us poor people connected (i.e. with exactly the same service package. All of these arguments boil down to the fact that Comcast actually built something that’s way faster than the competition in the respective market – that’s called innovation, customer service has nothing to do with it. Comcast Customer Service Hours and Phone Number. I would totally change to a different provider but husband refuses since it was a pain last time switching from astound to comcast…. The customer service "retention specialist" refused to cancel the service when the journalist's wife asked him to do so. I called the number which the rep said is a new retention department. If it was not for my wife and her HGTV and Food Channels I would can the cable TV and stream everthing. I have a newer television but it does not have an HD adapter; therefore I can’t view in HD, have no interest in it, and don’t benefit from the channels. HBO $17.99/month Buh-bye Comcast. That costs anywhere from $25 to $40 per month. Now, after 12 months promo, the price (with fees) will be $72 per month (‘net only). I followed the script above. Its wholesale pricing. Try going to grammar school, high school, or college, and not have internet. I cant seem to find anywhere on my bill that tells me if I signed up for 1, 2, 100 years and when that would end. 1. They were able to cut my bill by 53% (I did the math) and I also got higher internet speed as well as HBO. So I said I wanted to discontinue my service and she transferred me to the loyalty department. Enjoy a $1 one-week trial membership and get help from a live expert now. She said it would be free, nope!! Even found out she was from the Philippines so I mentioned I had been there. I’m not sure what I could use as leverage if I were to negotiate. My first call was to an account rep who said she could do nothing for me. tried to cut off my phone which obviously i dont use at all,but they countered if ill it cut off the first year would be 120 for just cable and internet and 140 for the next year (2yrs contract).wtih the bundle for 2 yrs my bill would be 114. i guess im stuck with them again. Called today to try again-I just want a bill around 150-175, why is this difficult! Landline Phone – Don’t use He offered me a triple play package that included phone, Blast Internet, and Digital Starter TV with an X1 DVR, HBO, Cinemax, STARZ, and Showtime along with HD service for $89/month plus $10 for modem rental and taxes and fees extra. I just notced this week that Xfinity had increased my bill at somtime in the past four mounths agofrom $232.00 to $69.+, and my wife and I are both living on SSDI which is around $3000.00 per month, way too little for what we can afford, but wife is in need of a CABLE TV intervention.It’ not worth that confrontation! Well if your generation (seniors) hadn’t elected Reagan and his people (basically cutting your share of taxes and burning the social safety net), maybe you wouldn’t be in the situation you are now. internet only. He said he would try to backdate it further. My Double Play with Blast bill shot up $40! I’m afraid of having nothing to watch or having to go buy stupid boxes and things to get basic channels, but comcast can do this. Chris : Do you mind if I ask a few questions to assist you better? What a bunch of crap! Not even 3 months of free HBO?” and he said no. I remember being told to anticipate around $100.00 a month. Don’t be afraid to hit the key for “cancel service.” I was a little nervous, without knowing what else is out there. Will try again when this contract is up. Even though I was swallowing the 3movie channels they took away from me. The advice worked out for me. Let’s face it. Ended that call real quick. Can I get the same package for the same price?” She clicked and hummed for about a minute (keep quiet as they work your deal) and she told me she could offer me the exact same deal for $11 LESS per month with another 2 year contract. And it sounds like even worse of a plan. And then try comcast again with a special offer. The other day, I called them for another promo, they said they have nothing besides free Cinemax,Showtime, etc. Last month- Before taxes, my bill is now about $500 lower annually (I know, I know…for now)…..Thanks! I pay $220 a month for cable, internet, and one DVR. I called and they chaged me temporarily $4.99 to get the streampix running again. You may want it, but you don’t need it. AT&T told us they where raising the cell phones another $5 a more or month, and throttling bandwidth – so we dropped them for TracFone which for Us, is like $19 / Month instead of $80 dollars a month =MINIMUM=. I hope some of the details here helped someone else; I apologize for my long-windedness, and wanted to offer additional insight if anyone wants to know more about how these guys work w/ regard to pricing and negotiations (and what they can/can’t do.) I’m currently paying $250.00 a month for Comcast!! @Elfnet – Ya I call Bullshit, this is the stupidest thing i have ever heard… Comcast cannot “kill” modems. 1.5 is fast enough to get & send emails, I will now contemplate whether to call up and threaten to leave, hoping they don’t call my bluff….to be continued. Six minutes later he was back, discounted my monthly fee $55/month and gave me 3 free months of DVR. I let the chat rep know that I was going to have to think about it and explore other options like DISH Network. Also, I work from home, and internet is an absolutely necessity. James Nelson. Way more content than I can consume. I don’t need a thousand channels….so got another rep who started at 149.95-I interupted her and said, I’ve had 3 reps, 3 prices, I just want what I have or fewer channels and I don’t want to pay more than 150/175 a month. I have spoken to them several times in the past where my bill was to have been reduced significantly afterwards – never happened. It’s ‘technically’ not a scam but in most places Comcast is the only option for internet fast enough for 2018. Helpful advice, thanks. She said I have too many discounts such as free HBO for 6 months ($15/month and free HD for 1 year at $10/month so therefore I am already saving $25. I have been with comcast for over 25 years so I think I deserve it(makes me feel good and why can’t I feel good!!) An advisor is actually who told me about this, basically even though you are under contract Comcast would rather lose $10-$20 from you instead of having you downgrade to $30/month or less from a bill that was once $130 or more per month. I don’t understand how they can justify charging so much money to have channels I never look at or have any interest in. It took me three calls and I got again the same promotional rate for a full year again with Starzz included. This is something you 100% must do too. They’re sneaky…and greedy. for a mandatory regional sports fee. They are not negotiating anymore from my recent experience. I purchased my own modem to save * dollars a month, it really did not take long to pay for it self……………..But where I failed was Comcast never took it off the bill. I told Comcast I was going to transfer to AT&T since the price was too high, but that I preferred the Comcast service, and the guy offered me the same offer for Performance internet at $30/month for 12 months – with the modem rental its $40/month. PEACE! Cable TV packages- with all of their additional charges, even with negotiated discounts, are no longer competitive with streaming services. I would be getting Blast + Premier Cable + phone service with a free texting plan. They’ll even start quoting packages that I’ve never even heard of or have seen on their site or anywhere on the web for that matter. I love my DVR but paying @$170/month for a convenience item is crazy. My previous xfinity promo deal ended. I said that doesn’t help me, so she put me through to retention. At the time I wasn’t interested in the triple play bundle but he said that they were offering the bundle at no contract for a promotional rate for $89 a year and $109 after that. I want my bill to be $80-90. You can even go from a $200/mo pkg with let’s say 13 months remaining…to a $19.99/mo wifi only special. This is why I am so frustrated! He kind of agreed with my logic and said their new package plans have most of the same stuff my old one did for less and he cut the cost of 2 setop boxes in half. I reported a complaint to the better business bbureau. For current customers, we would pay anywhere from $89.95-$94.95/month for just the high speed internet. So I pay a total of $107.00, I want 150mbps Comcast service and 2 STBs with the 220 channel lineup, would it be better for me to order the package on the website and then talk them down or should I try to get the discount right away by trying to add TV? I live in the worst area possible where the only cable co is Comcast, their monopoly is sick. So, I don’t know who talked to, but it’s not what comcast does. The worse thing is, since I got Xfinity a year ago, I’ve had nothing but trouble. Now I just remind them of this jerk every three months and ask the status of my complaint ? Just called Comcast and went thru the phone tree to the discontinue service. In short, the two companies are not related. It should be noted, however, that others have had positive experiences with Comcast as well. (cable, internet, landline phone) I even asked when I was signing if I could count on that amount so that I could work it into my budget. I phoned and tried to negotiate, but no luck. I have the X1 Preferred Triple Play (Bundle), and I currently pay around $180/month for another year. While ordering online, you can select self-install package – $0. They gave me much faster internet. Not bad for a 10 minute phone call! Internet is tricky. then got the hookup of the century with free installation on the x1 as well. So that’s about $100 less per month…. Calling about an outstanding bill i didnt know I had. tried to get a simple $10 loyalty discount renewal for 1 year which I always get every year because I always call when the discount expires. 11-10-18: Appreciate the thread. Need to watch for the June bill and see if the price gets lowered as promised. That’s all they were willing to offer me. May I ask for your First and Last Name? It's not always clear what is the best way to talk to Comcast representatives, so we started compiling this information built from suggestions from the customer community. Who needs 50 channels anyway? Had some things removed from the bill, but TV and internet were apparently locked in to promo prices, which couldn’t be reduced. I dropped Comcast phone service over a year ago. She said “well you can return all your boxes, buy streaming boxes, ie Roku, Chromecast etc and install the Xfinity app on them”. But if you are low on cash, The LAW says comcast got to help you. Hbo is blocked now. The lady said ZERO promotions were going on, and since I had asked for internet-only promotions the best they could do is get me on a 3mbps plan for $40+ tax per month. Called to cancel service. Don’t be fooled – our rates have increase 3 times in the last 10-month period, and we have actually LOST two channels that we watched frequently. Also we just got a cable modem on black friday, so we will no longer pay the $7 rental fee, more savings for us!! Yep, regardless of what you watch on t.v. (adsbygoogle = window.adsbygoogle || []).push({}); I had written a very old post on Get Rich Slowly in the past that highlighted how to cut your Comcast bill – and gave the actual chat transcript that cut my cost by 33%. Look into other services I was able to find a 179$ bill with alot of channels I am pretty sure HBO will be on it. I have comcast, I watch TV, and I need fast internet. Total went down $37 per month. They do have offers, same as on internet. Questions About Your Bill, Changes to Your Bill. broadcast TV fee & sports fee is $10 Our package expired, our bill went up $40. 240 channels The laws are different and stricter for face to face recording. Just remember at about month 9 or 10 start checking their website, google search “Comcast Xfinity specials”, and actually look at the sales flyers that they bombard you with in the mail. This last time, I am eating an early termination fee for the security system of $210 and found a company to monitor it with no contract for $10/mo. Speaking as someone with exclusive knowledge of the inner workings of Comcast’s front line, I want to reinforce that this article contains the best strategy to reduce the bill. I said that wasn’t helpful so he passed me to a sales person who was much more sympathetic. Evidently, threatening to cancel doesn’t cut any ice any more. Nice, good information! They have the same deals, sometimes better with no term limit penalties. Like you said, it helps a lot to have current information on Comcast’s competitors’ deals, in our area Frontier Communications, and to be patient. Yet, when I spoke with the CS she did not have it. Assuming there was a mix up, I called Comcast to get my price to $149.99. When trying to get a better deal from Comcast its better to remain calm and just get the job done. Bill should be reduced from 121 to 111. I countered with how about back to my pre 1st increase $150 range and got them to agree to it. And is their internet good? They are literally my only option for high speed internet – RCN, Dish and DirecTV, none of them offer it. Will post a comment if they get me any discounts. 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