This was evidenced through a few incident reports, such as when a patient remained in the emergency department for 19 hours when multidisciplinary medical teams failed to identify an appropriate care pathway. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. Our rating of the service was good. Staff truly respected and valued patients as individuals. Your most recently prescribed spectacles or contact lenses (including cleaning fluid), any hearing aids and denture box. The trusts urgent and emergency care Friends and Family Test performance (percentage recommended) was better in comparison to the England average. There were 10 times from 1 January 2019 to the 1 October 2019 where the short stay paediatric assessment unit, was closed at the weekends. Published Facilities in the department included a dedicated area for patients with mental health needs and for children. Operated by Southern Service and Stagecoach South East, the . Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline. PDF Inpatient versus observation care - American Medical Association Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. 5. . At least one standard in this area was not being met when we inspected the service and we have taken enforcement action. Acute Admissions Unit - Level 3. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The service managed safety incidents well and learned lessons from them. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. Eastbourne District General Hospital - Wikipedia No rating/under appeal/rating suspended The unit has two main birthing rooms, one included a birthing pool, two en-suite postnatal rooms for women to be transferred into after they have given birth. Seaford, Pre-assessment clinics were thorough, and parents had time to ask questions and understand their child's conditions and treatment. Each report covers findings for one service across multiple locations, In Managers monitored the effectiveness of the service and made sure staff were competent. Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. We saw staff interacting in a caring and dignified way with patients with ill mental health and learning disabilities. However, some improvements were needed in bed management processes to ensure that patients did not remain in the intensive therapy unit (ITU) longer than required and patients requiring critical care were managed in an appropriate setting. Eastbourne Station to Eastbourne District General Hospital by train, bus and walk. Admissions Process | Rosewood Centers for Eating Disorders A new training programme was being rolled out. Recruitment continued to provide challenges and whilst the trust had taken many steps to address this, the problem of recruiting sufficient permanent staff continued. Practice changed where required improvements were identified. It is managed by the East Sussex Healthcare NHS Trust . Hospitals in Eastbourne - Business Directory - 192.com Staff knew how to contact the safeguarding team within the hospital and explained clearly how to make a safeguarding referral. Along with the introduction of GP streaming this reflected a targeted approach to improving access and flow. Aurora East. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. This includes an average layover time of around 7 min. there are some services which we cant rate, while some might be under appeal from the provider. Managers monitored the effectiveness of the service and made sure staff were competent. The majority of staff reported positive changes in their workplace culture and spoke of approachable and supportive middle managers. For example, through the use of practice based competency assessments for a variety of clinical procedures. the service is performing well and meeting our expectations. We rated it as good because: Published Please visit our Insurances Accepted page to learn more. Talk Education Report - Eastbourne College The senior team demonstrated a significant focus on improving sepsis screening and treatment. We will involve you and, with your consent, your family, carers or friends as appropriate. Daily checks of essential equipment were taking place with records available to confirm senior oversight of equipment checks occurring. Toiletries, including a hairbrush or comb, soap or a soap substitute, toothbrush, toothpaste or denture cleaner, and any shaving equipment needed. Kings Drive, Eastbourne, East Sussex, BN21 2UD Banner Estrella Medical Center - US News Health In the week beginning on April 3, 2021, hospital admissions were 85.5% of what would be expected based on historic patterns. This was demonstrated through consistently poor audit results despite governance interventions. Staff recognised incidents and reported them through the electronic reporting system. Quality improvement work had begun within speciality clinics and there were plans to develop this across outpatients as a whole. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. We are unable to accept any liability for loss, theft or damage to personal property or money unless it has been handed in for safe custody and an official receipt obtained. On the day of discharge you may be transferred to a discharge lounge to wait for your transport home or for your medication. 25 January 2023. There were times still when patient records were not available for pre-assessment clinics and consultations. Budding medics have a doctor overseeing them, with workshops, hospital practice and work . Appraisals were consistently carried out, fit for purpose and focused on staff achievements and goals. Give feedback on care at this service. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The board above your bed will state your name, the consultant leading your care and your named nurse. Earlier recognition and identification resulted in more timely review by the critical care outreach team, who had oversight of all NEWS Scores for all patients in the hospital. Apply to Nhs Trust Hospital jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. Admissions FAQ . How to get to Eastbourne Hospital by Bus? We rated safe as requires improvement and well-led as good and the Eastbourne Midwife Unit as requires improvement overall. How to get to Eastbourne Hospital by Bus or Train? Leaders had the integrity, skills and abilities to run the service. Money for the television and phone system by your bedside. Records were brief and suggested limited discussion and challenge. Pyjamas or a nightdress, and a bed jacket, cardigan or dressing gown. Requires improvement We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. Patients and relatives said staff go above and beyond and the care received exceeded their expectations. To begin the process, all you have to do is pick up the phone and call our Patient Services department. Over 98% of surgical patients would recommend the hospital. If you need assistance to stop smoking please speak to a member of staff who can refer you to the appropriate service. Black and minority ethnic (BME) reported that they felt supported and accepted as part of the hospital workforce. There were some issues with the structural maintenance of the hospital. Patients and relatives told us that they were treated with dignity and compassion. Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. The nursing staffing levels had improved since our previous inspection visit in September 2014. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to good information. 877.870.7012. Infection prevention and control standards were variable. Systems and processes were in place to assess, monitor and manage risks to patients. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. Explore Your Treatment Options : You . Map and contact details. Staff delivered patient care in line with evidence based care and best practice guidance. Recent audits took place for JAG (joint advisory group on gastrointestinal endoscopy) accreditation, which they are currently awaiting the outcome. The service made it easy for people to give feedback. Key services were available five days a week with out of hours and weekend cover also available when needed. We place some essential cookies on your device to make this website work. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. Alcohol or any illegal or non-prescription drugs. HE 55 St Mary's Hospital: admission and discharge registers; 1947-1957 . The service took account of children and young peoples individual needs and made it easy for people to give feedback. Any other browser may experience partial or no support. Covid hospital admissions in Eastbourne remain incredibly low The service struggled with staffing numbers and staff did not always have the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. All those we spoke with were clear who their immediate manager was; this was not the case on the last inspection visit in 2015. The Weekly and Monthly A&E Attendances and Emergency Admissions collection collects the total number of attendances in the specified period for all A&E types, including Minor Injury Units and Walk-in Centres, and of these, the number discharged, admitted or transferred within four hours of arrival. Our hospital radio services provide a variety of programmes, free of charge, including daily request shows. Bexhill On Sea, Eastbourne District General Hospital - Care Quality Commission - CQC Alahna Kindred; Published: 17:34, 30 Sep 2020; Updated: 20:59, 30 Sep 2020; Senior staff monitored and updated risks on the service risk register frequently and had initiated a number of strategies to reduce risks. They supported staff to develop their skills and take on more senior roles. The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. Alongside the falls assessment an individual needs assessment is completed. The sepsis link nurse developed a think Sepsis poster which highlighted monthly audit results and a Stop sticker when the pathway was no longer appropriate, to ensure staff used the screening tool and cascaded results to the clinical leads and matron. Other series are not available for consultation until 30 years from the last date of the document. However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. 0300 131 4500, Bexhill Hospital / 50.7864829; 0.2697638. [3] [4] In 2021 the trust bought the private hospital Spire Sussex Hospital, which is physically linked to the trust's Conquest Hospital in Hastings. Care pathways used in surgery referred to national guidance from the National Institute for Care and Excellence (NICE) guidance and other bodies such as the British Orthopaedic Association guidelines. The vision and strategy were focused on sustainability of services and aligned to local plans within the wider health economy. We interviewed leaders to gain insight into the trusts leadership and governance model of the service. The team readily provided emotional support to patients when they were distressed or confused and used appropriate resources to support patients experiencing confusion as a result of dementia. Bexhill-on-sea, The Epic Health Research Network (EHRN) data show hospital admissions remaining below expected levels through at least April 9, 2021. Inadequate We spoke with 6 staff members to understand what is was like working for the service, including midwives, maternity care assistants and housekeepers. Hospitals. This reflected a rating of inadequate for safe, requires improvement for effective, responsive and well led and good for caring. The trust had introduced an additional daily consultant shift, which meant consultant cover now met the RCEM requirements of at least 16 hours per day. You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. The service had enough staff to care for patients and keep them safe. Published Our nurses will speak with you regularly to address any worries or concerns you may have, however please discuss any concerns you have with them at anytime. 0300 131 4500, Bexhill Hospital The key aims of these services are the prevention of unnecessary hospital admission, to facilitate early hospital discharge, to prevent premature or unnecessary care home admissions, and to enable people to live as independently as possible. Data provided by the trust showed improvements in the implementation of the sepsis pathway. Consultant Physician - Stroke | Job advert | Trac They provided emotional support to patients, families and carers. The service had improved the triage process with significantly improved training and clinical competency checks for nurses and HCAs. Patients and relatives we spoke with gave positive feedback about the care they received on the unit. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. the service isn't performing as well as it should and we have told the service how it must improve. This included assessing the patient against the risk of falls, nutrition status, skin integrity and pain. They were visible and approachable in the service for patients and staff. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. They had received training in the Mental Capacity Act 2005 and knew how this impacted on their work. Where the NEWS score was elevated to a higher level there was automatic review by the medical emergency team. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. Get alerts when we inspect. Doctors, nurses and allied health professionals worked together to provide integrated care that met the needs of patients. 0300 131 4500, Cancel or reschedule your outpatient appointment, Long COVID Assessment and Support Service Feedback, Patient transport and help with travel costs. We reviewed 3 sets of patient care records. This meant that often children with complex needs did not have access to this important resource. Comprehensive risk assessments were carried out on patient admission and kept in the patient records. There were clear and effective processes for managing risk and performance. The programme aims to give an up-to-date view of hospital maternity care across the country and help us understand what is working well to support learning and improvement at a local and national level. A robust governance system was being introduced. 0300 131 4500, Eastbourne District General Hospital East Sussex alcohol harm reduction strategy 2021-2026 Alcohol Care Teams are embedded in Conquest hospital in Hastings and Eastbourne District General. The environment had improved since our previous inspection all areas were visibly clean and equipment was well maintained. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. Eastbourne District General Hospital is a National Health Service hospital in Eastbourne in East Sussex, England. Those series are affected are indicated in their catalogue entries. Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. The trust had made clear improvements to the way health records were managed across the organisation.

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