Then we were asked what we had ordered, so obviously it wasn't already being prepared. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. When wefirst asked for an update, we were told that they were busy and there was a bit of a delay. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! cake was expensive, what was left of what had been there, many empty uncleared plates and domes. Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . We always enjoy our visit here, products available and reasonably priced. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. How to get to Bretby in South Derbyshire by Bus or Train? - Moovit We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. please bretby have it all year round. Off I go again to get more cutlery. Only complaint was poor punctuation on menu,commas needed to sort list of fillings- very confusing! 171. not taste as expected. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvementMore, called in as we were staying locally (knights lodges) at lunch time. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. with wet runny prawn sauce! We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time.More, Poor quality food. Bretby Hall, Bretby, Burton Upon Trent, Staffordshire Fish and chips were over cooked fish was near on black and chips pale We always enjoy our visit here, products available and reasonably priced. Planters at Tamworth & Bretby | Planters Garden Centres There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Nurseries and garden centres across the county were granted permission to reopen from Wednesday, May 13. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - itsnot rocket science.More, We paid for our food at 13:19 and it finally came to the table at 14:10. Search for local Garden Centres near you and submit reviews. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Your IP: Bretby Garden Centre. Planters At Bretby Garden Centre. wouls call again ifin area.More, We ordered 2 prawn salads, for around 22 as I recall, including sparkling water. Tripadvisor performs checks on reviews. New menus, again, because there has been another price increase. Not usually one to complain but poor service and poor portions.More, Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. Then, just as we finished eating, we were brought two portions of chips free-of-charge. When I did, I was told that I had rung the 'wrong person'. how was I to know who I should or shouldn't ring.. the only contact I had been given was a 'Marie'. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. There will also be a festive craft fair on Saturday, November 18 and Sunday, November 19, where visitors can get ahead with their Christmas shopping with treats made by local people on show. Tel: 01283 . We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Bretby Garden Centre - ice rink returns to Planters This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. bretby garden centre burton-on-trent . As always you can unsubscribe at any time. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table say that the ham and eggs was 2.00 more than wherever she'd just come from). You were given a tracking discwhich when you placed on the base on your table identified where you were sitting , this worked very well. Planters At Bretby Garden Centre opening times - FindOpen Smoked salmon and prawn duo came on a small bed of mixed green leaves, consisted mostly of the leaves that look a bit like dandelions, two slices of tomato and one slice of cucumber cut in half no sauce until i sent it back to have some put on it. E-mail. Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! Off I go again to get more cutlery. Food not cheap 10.99 for Cottage pie more than most pub prices. Can a gluten free person get a good meal at this restaurant? more details. Service was wonderful. We noticed that many people who arrived after us had already had their food. Staff were lovely and friendly. Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. Find the best restaurant in Burton upon Trent Description Cuisine Cafe Vegetarian Friendly Deli British Restrictions Vegetarian Friendly Meal types Drinks Breakfast Brunch Lunch Price range - Timetable Now Open Monday: 09:00 AM - 05:30 PM Tuesday: 09:00 AM - 05:30 PM Wednesday: 09:00 AM - 05:30 PM Thursday: 09:00 AM - 05:30 PM Friday: During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! cafe/restaurant was fairly busy. White bun was dry and crumbly which spoilt the burger. Cloudflare Ray ID: 7a2ae2586e8e780d Staunton Harold Nurseries and Garden Centre. Note: your question will be posted publicly on the Questions & Answers page. Can a gluten free person get a good meal at this restaurant? Only complaint was poor punctuation on menu, commas needed to sort list of fillings- very confusing! We're back at Planters at - The Open Air Country Fair | Facebook I could not finish the breakfast and felt quite sickly afterwards from the grease. Closes in 4 h 52 min. Get quick answers from Planters At Bretby staff and past visitors. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Lovely garden centre in general with a gift shop worthy of a visit. When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. I will pass your comments on to the team. Vegetables available limited - just got carrots with Cottage pie. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. Great garden centre. Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. with wet runny prawn sauce! Learn how to create your own. By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table saythat the ham and eggs was 2.00 more than wherever she'd just come from). The latte was one of the best I have had for some time. Planters at Bretby Ltd, Burton-On-Trent | Garden Centres - Yell Needing new garden tools and plant stock, this was our obvious venue to visit.Shop all as it should be, minus the old live giant fish in his tank. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. My wife and I are always pleased to visit Bretby garden centre, we always visit on Wednesdays as we belong to the to discount club and sometimes there are free offers, we also enjoy the good food in the cosy restaurant. Unfortunately I didn't time it!Eventually I went up to the kitchen and asked when our food would be really.After waiting at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. It was swimming in grease. I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". About ten minutes passed and finally two lamb shank meals turned up followed by two roast beef meals, mine being one of the latter. Also watch out for 2 meals for 15.99deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Next by now it was at 1:15.. at 5 minutes to 2 we stopped a waitress and asked for the used plates to be removed and queried where the main course had got to. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. The Garden centre is first class, well stocked and clearly laid out with good parking. the food we got was freshly made and tasty. Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food 219 Reviews. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. What Types of Materials are Ideal for a Greenhouse. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether.More, my little girl absolutely loves it so thought we would pop by and leave a review. The salad was very uninspiring, with no dressing.Hopefully, just a bad day. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. The Ice Rink will be in the undercover plant area meaning it will be open throughout. We noticed that many people who arrived after us had already had their food. If you know of any other garden centres or nurseries back open which are not included in the list above, please email newsdesk@derbytelegraph.co.uk with details and we can add them to the list. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Or by navigating to the user icon in the top right. Called here spent around 30 on plants and impulse buy gifts. 9:00 AM-6:00 PM; Sun. Husband tried the special, cottage pie, cleared the plate! Zoom in to see updated info. Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. A 2019 highlight reel of the Christmas displays at Planters at Bretby Garden Centre in Bretby, Burton-upon-Trent. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. All seemed cheap food, with little thought to the preparation. Won't be revisiting. The salad was very uninspiring, with no dressing. This map was created by a user. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. Ice skating was being thoroughly enjoyed by family groups. Planters At Bretby: Bretby Garden centre - See 216 traveler reviews, 30 candid photos, and great deals for Burton upon Trent, UK, at Tripadvisor. After waitingat the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. It started wth having to queue to find out where our booked table was. Anyone on or off Facebook. One cream slice had become a cream slide. I am not a great ice skater, having only been a handful of times in my life. Called in on way back home and decided to have lunch. Or by navigating to the user icon in the top right. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. Not usually one to complain but poor service and poor portions. We are very sorry to hear your experience was anything less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Note: your question will be posted publicly on the Questions & Answers page. Come along and get some Christmas shopping done whilst enjoying some tasty hot food and sweet treats! Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' The cake was expensive, what was left of what had been there, many empty uncleared plates and domes. 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We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! And it's not just the ice rink attracting the crowds to the garden centre as Spotty and Blitzie the reindeer are on hand to put a smile on visitors' faces. I could have bought a Birds Eye frozen roast beef meal and produced something far better at home at least it would have been 'hot'. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travellers: Bretby Lane, Burton upon Trent DE15 0QS England. Find Garden Centres near Bretby, get reviews, directions, opening hours and payment details. Nice garden centre. The machine ran out of coke but we were told that it would be back up and running in a couple of minutes but under the they would bring our drinks over to us.. hmm. 3 people chose food Soup luke warm sent it back came back with skin on where had been reheated to much Fish and chips were over cooked fish was near on black and chips pale Brie and bacon pannini asked for very very well done bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. We ordered 2 prawn salads, for around 22 as I recall, including sparkling water.We seemed to be waiting ages for the food. Bretby Lane BretbyBurton-On-Trent, DE15 0QS. Popped in a few times for a cuppa and slice of cake, also good. Bretby, South Derbyshire Bretby is a village and civil parish in the south of Derbyshire, England, north of Swadlincote and east of Burton upon Trent, on the border between Derbyshire and Staffordshire. Ranked #18 of 30 Quick Bites in Burton upon Trent. Then, just as we finished eating, we were brought two portions of chips free-of-charge. Bretby Hall is located at the top of a private road flanked by woodland, lakes and open fields. Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Vegetables available limited - just got carrots with Cottage pie. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. We have all our meats delivered from a local butcher so I'm shocked to hear you didn'tMore, We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. just look out for our black pop up gazebo. We ordered 2 coffees and 2 cakes the first disappointment was they do not have soya milk (dairy allergy customers beware) all reputable coffee shops do stock it!!. Bretby Nurseries | Garden Centre Guide More restaurant details. Service Wonderful but no Brioche Bun for Burger. Mince pies had hurriedly been put out, with a very good price reduction on those. queues to order were VERY slow moving. Click to reveal Planters At Bretby Garden Centre - Sluurpy Sadly we wont be returning for lunch again, when you pay this much I expect quality. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. To be fair, we were offered free drinks or a cake as compensation. It was only just gone 3pm and they're open until at least 5pm. All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. Thank you. Mince pies had hurriedly been put out, with a very good price reduction on those. Planters at Tamworth & Bretby | Planters Garden Centres Food was tasty but there was no apology for the wait,only beingtold Well we are busy. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Shop all as it should be, minus the old live giant fish in his tank. Off I go again to get more cutlery. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. well I'd have thought that was fairly obvious really. We really want to keep the ice in as good a condition as possible. PLANTERS AT BRETBY, Burton upon Trent - Tripadvisor The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. more. Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Fans of the furry creatures can visit the pair in their pen and watch their reindeer antics at close hand until they leave on December 23. first asked for an update, we were told that they were busy and there was a bit of a delay. Performance & security by Cloudflare. It was only just gone 3pm and they're open until at least 5pm. First to Review. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. Lovely garden centre in general with a gift shop worthy of a visit. Bretby Garden centre - Review of Planters At Bretby, Burton upon Trent In the spacious restaurant I choose the full English breakfast with a latte. PlantersatBretby, Public Relations Manager at Planters At Bretby, responded to this review. Garden Centres near Bretby | Reviews - Yell 10:00 AM-4:30 PM . One cream slice had become a cream slide. Opening hours Reviews Mondayclosed Tuesdayclosed Wednesdayclosed Thursdayclosed Fridayclosed Saturdayclosed Sundayclosed Change opening hours Assortment Annuals Houseplants Perennials View the most recent news articles Download the app Get a free listing Advertise 0800 777 449. keywords location . Plates taken away but nothing more happened. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! 2/2/2010. Performance & security by Cloudflare. Brie and bacon pannini asked for very very well donebacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not returnMore, First of all this review is for the restaurant only. Also we had a long wait at the checkouts.with our purchases Will be avoiding in the future. 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