Select the seats and have a look at all the other important details. It hasnt even been five years since Ticketmaster settled a class action lawsuit requiring it to pay out $400 million to more than 50 million ticket buyers who were charged unexplained order processing fees and UPS delivery fees that werent actually spent on anything in particular. display: none !important; Select "Tickets" from the drop-down menu. The delivery fees are determined by the venues. Its a party over here. These are often attempts to steal your personal information or credit card number, Gray said. (Meanwhile his employees make an average of around $24,000 a year). Ostheimer said no, sorry, he would be using the preselected question cards. Problem message. In Canada, there hasnt been any enforcement, she said, which doesnt seem true considering Canadas Competition Bureau is suing Ticketmaster right now for deceptive drip pricing. (That means the gradual adding on of additional costs throughout a purchasing process, which consumer protection bodies hate because it makes comparison shopping extremely difficult.). The whole thing took an hour, and at the end, there was no consensus on how to make ticket fees more fair. New Shows Announced in the U.S.! The option of reselling tickets for sold-out shows is available. 7 best ticket site alternatives to Ticketmaster. Required fields are marked *. Tickets had been scheduled to go on sale to the general public Friday, Nov. 18, at 10:00 a.m. Here, Plaintiff affirmatively accepted the Termsincluding the arbitration agreementwhen she created her account on July 3, 2018, and, subsequently, each time she signed in to her account, and each time she purchased her tickets.. On the homepage of its website, you can search for the event you are looking for. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. On the landing page, you will witness a big white box through which you can start searching for events directly. However, you can not neglect how good Ticketmaster is at her work. Advertisement. Thank you! StubHub will show you a list of available tickets along with the section, row, seat number and price. display: none !important; Glitzier events like Broadway shows and arena sports have pretty high fees, but theres an odd premium placed on pop stars. In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. The hidden-fee buyers were much more likely to click on tickets on the initial website landing pagetheir click rate was about 19% higher than those who saw the full price. This tends to be less egregious than the fees imposed by the competition. By clicking on "Pricing Details," you can see a full breakdown of ticket costs and different fees. Please also read our Privacy Notice and Terms of Use, which became effective December 20, 2019. Whereas for StubHub, the case is different and they have a wide range of limitations allowing fewer people to return empty-handed. The other half of StubHub users continued to see the all-inclusive prices. Resold tickets are priced by the individual seller. This is a textbook place where a regulator could make a big difference, MITs Sara Fisher Ellison chimed in, suggesting the FTC just mandate that all ticket sellers use the same up-front all-in pricing so that no one company would be taking the risk of seeming more expensive than the others in Google search results. Which among the two has more payment options and offers tickets at rather cheaper prices? For Ticketmaster, the biggest selling point is a flexible return policy. The New York Yankees are dumping Ticketmaster for StubHub as its ticket resale partner, in a six-and-a-half-year, $100 million deal that begins on July 15. You will enter your community username and new password and done! Thats just scratching the surface. By choosing I Accept, you consent to our use of cookies and other tracking technologies. Alex Murdaugh sentenced to two life terms for murdering his wife and son. Will you support Voxs explanatory journalism? However, instead of being determined by the ticket price, they're charged for every order. All Rights Reserved. Enter the information for your event - including the date, time and venue - then click "Search." 4. Obviously, were used to paying fees anytime we buy tickets online. Google Pay. We welcome you to provide your feedback on your experiences with any products that you have experience with. Order processing fees are another type of convenience fee. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. Two of the most prolific online ticket vendors are Ticketmaster and Stubhub. Sometimes, StubHub has the ability to lower the ticket prices just enough to beat out the competition. Your email address will not be published. The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. There are options to get Ticket Insurance, which will let you file a claim if you are unable to use your tickets for some reason. Different events have different buyer fees. You can enter the barcode of the ticket for them to get a hold of the important details. 01-11-2021 06:36 AM 1 Reply Sorry we couldn't be helpful. [79] If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Create an account to follow your favorite communities and start taking part in conversations. Our Latest Podcast, Spotify, Apple Music, and YouTube Music Are Only Getting Bigger Which Is Great News for Niche Streaming Platforms, Meet the Artist Who Is Literally Saving His Fans Lives Our Latest Podcast, How to Game the Billboard Charts (And Why You Shouldnt), Stop Chasing Playlists and Start Building a Music Career Our Latest Podcast, UMG-Tidal Collaboration Extends to Deezer and Video-Sharing Services: The Artist-Centric Approach Is Not Limited Solely to Streaming, McDonalds Franchisees Pushing Back on Cardi B & Offset Meal, Korean Court Prohibits SM Entertainment From Issuing Shares As Hybe Charts Acquisition Plans With New Campaign, Universal Music Group Posts Double-Digit Q4 Revenue Growth, Reiterates Streaming-Reform Plans, How To Use Imposter Syndrome to Your Advantage, How Much Does TikTok Pay You? [2022], SeatGeek vs Vivid Seats: Which Is Right For You? Although the platform or legally, the main reason for buying from StubHub is to buy the tickets at lower rates. Bundle up and save on concerts, live shows,. If anything, we should be glad that guy in the audience managed to yell a little bit. Imagine, you got a ticket for your favorite artists concert but because of some reason, you cannot attend it. Sign in to your original ticket provider's account and find the tickets for the event you want to transfer. Legit Ticket Sites - Ticketmaster vs Stubhub [Fees, Customer Service In the initial complaint one of several that the Beverly Hills-headquartered promoter is facing from fans who were unable to purchase tickets to Taylor Swifts forthcoming tour the Washington-based plaintiff accused Live Nation/Ticketmaster of misrepresentation, fraud, multiple antitrust infractions, and more. Tickets for Swift's show at MetLife Stadium in East Rutherford, New Jersey on May 26 are listed for as much as $21,600 each on ticket resale site StubHub. Once you find a ticket, have a look at the ticket details then go for the well-suited delivery method. Try pm'ing a mod at stubhub.community to hopefully get a faster response. We may earn small commission from the products mentioned in this post. Why are there all these different fees, Patti-Anne? he read off of one question card (directed at Ticketmasters Patti-Anne Tarlton, an executive vice president present on the panel). Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Tickets can be delivered to your home by mail. Ticketmaster won't allow me to transfer tickets to buyer In other cases, a reseller may be selling you tickets they haven't even secured yet. "This is the ultimate dream and nightmare at the same time," Farwell added, referring to the strong demand for live events after the pandemic-era lull. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. Primary ticket dealers and resellers for events. The prices fluctuate according to the value of the tickets. The question for consumers becomes how to know whether they're making an error before buying. You can also contribute via. A big concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. Select the date of the event and tap on the option that says Find Tickets. Not looking for Taylor Swift? Ticketmaster on Twitter: "The @BTS_BigHit SUGA | Agust D TOUR IN U.S Brooks was born in Tulsa, Oklahoma, in 1962. Compare the prices of the tickets and put a lower sum to get your ticket sold easily. Tickets for sporting events, concerts, and theater productions. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). You would transfer the tickets from your Ticketmaster account to the buyers email address. It's easy to see why consumers get confused: Google results for "Taylor Swift concert tickets" on Thursday afternoon brought up ads for StubHub and Vivid Seats both secondary sellers before those of Ticketmaster and Taylor Swift's own website. Ticketmaster Blog. Sign into your StubHub account and click the "Sell" button in the top toolbar. [2022], Gametime vs StubHub: Which Is Better For You? Ticketnetwork Vs Ticketmaster 2023 | Features & Prices Compared On Tuesday, the FTC hosted a day-long workshop about the ticketing industry, with a one-hour panel about The Adequacy of Ticket Price and Fee Disclosures. This may not sound like particularly thrilling content to you, but thats because you didnt watch it. Enter the recipient's first and last name, email address, optional note and phone number. Tickets are 100% guaranteed by FanProtect. StubHub - Wikipedia Why the New York Yankees' switch to StubHub is a bad deal - Yahoo! How do I fix this ? TicketMaster Promo Codes | 50% Off In March 2023 | Forbes This setup allowed Tadelis and his colleagues to compare the choices made by the two groups, such as purchases and clicks towards checkout. As a general rule, though, Stubhub is a better choice when purchasing fan-to-fan resold tickets. They will have to create a Ticketmaster account in order to accept the tickets. Ticketmaster has a website that is easy to use. That doesnt make it true. You are allowed to sell tickets that you bought from some other ticket seller. Plain and simple, wrote TJ Platt from Arizona. All this makes it easier to search on this website. Even for the buyer, searching and doing other movements on their website comes without any charges. There's a surefire way when buying online, experts said: First, navigate to an artist's or event venue's website and click through from there for tickets. Yes He was quite clearly underprepared for just how much the American people hate online ticket retailers, and how dedicated they would be to slipping their vitriol into the proceedings. Don't show them on your phone. Ticketmaster vs Stubhub: When it comes to online booking of tickets for your favorite band or event, Ticketmaster and StubHub might be two of the leading ticket resellers jumping into your mind. 31 uses today 4-pack ticket deals for over 15% off Score over 15% in Ticketmaster discounts when you book 4-pack tickets for you and your friends. Sat Apr 29 2023 6:30 PM Mercedes-Benz Stadium, Atlanta, Georgia. Unfortunately Not Very Much (Updated for 2023), How Much Does Spotify Pay Per Stream? Now its all about Trump. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. And the events whose tickets can be ordered will be marked on the calendar of the website. After the payment is successfully done, youll be forwarded to the confirmation page and youll receive your order number and other important details on that page. Amid all the hubbub and craze for tickets desperate fans may be excited to come across what seems like a good deal. Not looking for Taylor Swift? 2. So, the researchers separated out the more experienced StubHub users to see whether the sales boost from hidden-fees declines when people know theyre coming. SUGA | Agust D has announced SUGA | Agust D . Is that normal? 4. How safe are tickets sold on Vivid Seat, StubHub and SeatGeek? - WCPO Social media is another potential landmine for fans, Gray said. You can use the price filtering tool to find the best seats for your budget by looking at venue maps. You can buy tickets online over the website,. Ticketmaster vs Stubhub: Which is Better? Ticket buyers and sellers say StubHub owes them after - marketplace.org The chaos led to calls from U.S. senators and the Tennessee attorney general for probes into the ticket seller's market power and sales practices. By using the service's Fan Codes and Coupon Codes, you can save a chunk off your total order. Ticketmaster - Wikipedia I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study. Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". Oops. There tend to be more extra and hidden fees applicable, particularly when it comes to fan-to-fan ticket reselling transactions. Which among the two has an easier user interface and is easy to handle? This isn't always the case and sites like Vivid Seats and Seat Geek will have their opportunity to provide cheaper tickets as well. Doing so will bring you to the primary seller's page. I thought someone was filtering these questions, Im sorry, he said, slightly glaring off-stage. See all 12 articles. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. At the FTC meeting on Tuesday, the online ticketing industry insisted that it cant regulate itself, an insistence that has been backed up by its actions over the past 20 years. Now what you can do is sell them to other people on the same platform. But that market may be full of landmines for unwary buyers, experts said. Stubhub has a much less flexible return policy. More from Personal Finance:Why egg prices are surging but chicken prices are falling3 steps to take if you lose your jobThe top 10 most-regretted college majors. Why Are Ticket Service Fees so High? | Money Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Museums sometimes have fees of a dollar or two for buying tickets online, and this makes sense as well. With the standard-priced tickets sold by the venues or other event promoters themselves, the venue is the one who sets the price. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster However, each of the services comes with its own distinct advantages. The company declined to comment.) . Hidden-fee users were then more likely to go back and search other ticket listings. The starting price will be usual but can go in ascending or descending order in amounts if the demand rises or fall. In these cases, a bot (which may even pose as someone you know) might entice you to click on a fake link for a livestream to a sold-out concert, or tell you they can no longer use event tickets they'd purchased. Full refunds from participating venues within 72 hours of ticket purchase. One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. To explore this idea, the researchers examined how users clicked around StubHub. To conclude, Ticketmaster is a good choice but StubHub is an even better option in the above-mentioned cases. Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a box office. Taylor Swift public ticket sale on Friday is canceled, Ticketmaster Why are tickets cheaper on StubHub than Ticketmaster? - Quora Taylor Swift Eras Tour: Where to get tickets if you didn't get presale You do not want to waste your money and the tickets will mostly not be refunded. 2023 CNBC LLC. Why can't I sell my tickets through my Ticketmaster account? If the several dozen I read are any indication, they are mostly one-note: Stop the fees please, wrote Pat McCullough, from Ohio. He turned to music instead, with his college roommate . Hello Im also facing a similar issue, the event is in the next three days and I sent you a private message with the details. TicketLiquidator is one of the most often-mentioned outlets for getting cheaper tickets than Ticketmaster. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. ViralTalky's team of content writers regularly helps write high quality content. Id guess brokers who have confidence theyll get tickets. As time goes on, ticket prices tend to inflate based on their demand and how close it is to the event. It's likely that even legitimate Taylor Swift tickets bought on the secondary market will see prices fall dramatically from the current levels after the initial rush of demand filters out, experts said. 24/7 live chat support. Ticketmaster intentionally provided codes and verified fans when it knew the available ticket inventory could not satisfy this demand.. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. It allows you to sell the tickets and transfer them to a new owner. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Ticketmaster vs Stubhub: Customer Service. The buying process of tickets on StubHub is similar to that of other ticket-selling websites. There isn't any individual resale fee on these transactions. Of course, this isn't to say secondary sellers are grifters in all circumstances. We use cookies and other tracking technologies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic, and understand where our audiences come from. See Full Review of - Ticketmaster | Stubhub. To be able to transfer the ticket, Ticketmaster requires the buyer to have a Ticketmaster account. Customer service all the way to your seat, 2000-2022 StubHub. Someone in the audience stood up and yelled that they had been listening all day and would like to say something. Tickets for A Night of Professional Championship Boxing - Fight Night 17 @ York Hall | Sat, 17 Jun 2023, 17:00 | Browse ticket types & offers | View seating map . After an FTC workshop about the astronomical fees added on to most concert tickets, it is fairly clear that nothing is being done. Ticketmaster should be able to confirm this for you. Taylor Swift Tickets - Taylor Swift Concert Tickets and Tour Dates Each week, we explore unique solutions to some of the world's biggest problems. Ticket Transfer FAQs - Ticketmaster Help When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. After clicking on every continue option, itll search for the best available tickets according to your criteria. We do the research and testing so that you don't have to! Running Up That Hill Isnt the Only Track Thats Finding New Fans After Scoring a Major Placement, Unauthorized Music Usage on TikTok Can Cost Brands Big But Theres a Way to Avoid Expensive Licensing Headaches, Sync Licensing Is Evolving Now Theres a Comprehensive Analysis of the Music Industrys Most Exciting Segment, How Sync Licensing Helped Musicians Thrive When Live Music Was Paused, Kate Bush Thanks Stranger Things Fans for Giving Running Up That Hill a New Lease on Life, Bootie Brown: The West Coast Rapper Making It Big in the Music Business, Spotify Is Riddled With Fake Streams Or Is It? How can I change my bank details for my resale order? The charges are typically to help vendors invest in and operate in their venues. This upfront-fee pricing strategy included all required fees, which generally amounted to 15% of the ticket price plus shipping and handling. Complete refunds for cancelled events. For the experiment, StubHub randomly assigned half of all U.S. users, who count in the millions, to an experimental back-endor hiddenfee structure where buyers saw only the ticket list price as they shopped, and extra fees were only displayed on the checkout page. Please consider making a one-time contribution to Vox today. Selling the ticket on StubHub is a quick and easy process. Due to the high demand for tickets, the prices can rise to seven skies. Gators Ticket Office - Florida Gators Choosing these higher-priced seats accounted for about a quarter of the 21% spending increase by the hidden-fee group. We want to hear from you. The main menu, search engine, and other important elements of the website are available right in front of you when you enter the site. Ticketmaster on Tuesday called the demand "historically unprecedented." Get your tickets delivered to your doorstep or print them out. "If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake," said Chris Cobb, owner of historic rock club Exit/In in Nashville, Tennessee. Because the site differs from traditional retailers in that its a two-sided marketplace, with sellers who are individual users, the researchers wanted to know how the sellers responded to the price structure change. Ive already tried calling, using their chat and email. In most cases, tickets aren't issued until 24 hours before the event. However, in recent years it has upgraded access to the worlds biggest ticket marketplace. [The venues] were told they would lose valuable shows if Ticketmaster was not used as a vendor, a possible violation of antitrust law.. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than.