To help meet this growing demand, Apple today launched updated professional training and certifications for IT support and management. What it's REALLY like to work in an Apple store:You get to work with really creative people. What does a Technology Specialist do? As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. } All postings and use of the content on this site are subject to the. Recertification exams for unexpired certifications cost $49. The best part of working for Apple: It had to be launch days! After completing an estimated 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification. As a Genius, youll be certified to perform Mac and mobile device hardware repairs, and youll provide other hands-on technical support. GENIUS BAR TECHNICAL SPECIALIST (Former Employee) - Miami, FL - October 24, 2019. And thats our greatest strength. Cada Dia Mas Joven, Users can demonstrate their competency with two new exams and earn certification from Apple. font-weight: bolder; In addition to the Genius Bar for hardware repairs, you have more immediate support options. .layout-full #colophon { Challenging to work. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Jimmy P's Immokalee Road, I am thinking of applying for either role or might even reply for both of them depending on how I see fit. I have always loved Apple products and when looking for a new job, Apple stood out among the competitors. White Twitch Talk Show Host Finally Drops 'Rajj Patel' Moniker, Everything We Know About The PlayStation 5. Salary: Apple Technical Specialist in United States April 2023 Once they thought you had what it took, they would play the role of reverse shadow and would monitor your knowledge and professionalism on the job. Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple Jobs/Roles (Genius/Technical Specialist) Welcome to Apple Support Community A forum where Apple customers help each other with their products. Technical Support - Careers at Apple The redesigned training has moved to an online, self-paced format. Contact - Official Apple Support To view your favorites, sign in with your Apple ID. What it is really like working for Apple RETAIL : r/jobs - Reddit border-top: 10px solid #33ac08; Apple Resume Job Profiles. Get discovered. I also think readers might find the level of diversity among the talent at Apple very inspiring. That turned my pretty normal day of work into feeling as if I were on a set of a music video shoot. Outside factors may compound this, though, like whether or not Apple is opening another store in your area soon. /* */ (function () { Technical Specialist salaries at Apple can range from $8 - $25. } At the Apple Store, youll get the technical training you need for your role, and an experience youll value for life. This was over 4 years ago. The energy on these days rocked my world. Cada Dia Mas Joven, img.emoji { .archive #page-title { This is an important milestone for the Mac Admins community which has grown 48 percent since 2019. MacBook and iPhone screens show Apples updated professional training and certifications for IT support and management. As Microsoft begins hiring for its first retail stores, the giant is showing its usual flair for naming. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. At Apple, base pay is one part of our total compensation package and is determined within a range. Network of Foundations and Institutions for the Promotion of a Culture of Peace in Africa. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. .contenu { First for ourselves, then for the world. From the planet, You maintain composure and customer focus while troubleshooting and solving issues. When a customer needs assistance, you quickly assess their situation. There were crazy long lines, especially for the iPad 2, and the iPhone 5. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . When a customer needs assistance, you quickly assess their situation. in each other. When I. Apple Employee Reviews for Technical Specialist Review this company Job Title Technical Specialist 423 reviews Location All Ratings by category 3.8 Work-Life Balance 4.1 Pay & Benefits 3.7 Job Security & Advancement 3.7 Management 4.1 Culture Sort by Helpfulness Rating Date Language Found 423 reviews matching the search See all 11,828 reviews Apple is, of course, concerned with how well taken care of its customers are, but I have to say the company also looks out for their employees. Each interviewer spent ~ 30 minutes and asked ~ 4 questions. Apple Professional Training exams are offered online and cost $149. Quando un cliente ha bisogno di supporto sarai tu a fare una prima valutazione del problema, fornendo al volo consigli o soluzioni su iPod, iPhone e iPad. #masthead .hgroup .logo { We become a place to belong Moline To Las Vegas, This provides the opportunity to progress as you grow and develop within a role. Demand for skilled support and technical staff within the enterprise is growing, with jobs in computer and information systems in particular projected to grow faster than the average for all occupations from 2020 to 2030. var sibErrMsg = {"invalidMail":"Please fill out valid email address","requiredField":"Please fill out required fields","invalidDateFormat":"Please fill out valid date format","invalidSMSFormat":"Please fill out valid phone number"}; You fulfill Apples service commitment with style, speed, and skill. I can tell you, this is a task that takes hours to do, often taking the store's closing crew two to three hours to accomplish. 1973-2017 Fondation Flix Houphouet-Boigny pour la Recherche de la Paix. Along the way, youll be updating your technical know-how and educating team members about technical issues. I also think readers might find the level of diversity among the talent at Apple very inspiring. Indeed.com estimated this salary based on data from 10 employees, users and past and present job ads. Learn more (Opens in a new window) . I guess the one part of the job I didn't look forward to was closing the store at night. 2nd Virginia State Regiment Revolutionary War, Council of Ministers of September 30, 2020, Celebration of the International Day of Peace 2020, Femajeci strengthens the capacities of Association Leaders, Conference on Houphoutology 2020 Photos, Network of Foundations and Institutions for the Promotion of a Culture of Peace in Africa. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Transforming Ford and delivering great value to our customers is being fueled by technology including enabling our people to do their best work with the best tools as we create the digital factory of the future, said Mike Amend, Fords chief enterprise technology officer. margin: 0 auto; From what I knew, many Geniuses who had been there since the store opened its doors were making well over $40 an hour. font-size: 16px; Title(s) held: My official title was specialist. My job in the Apple retail store was to provide the customer with an informative and memorable purchasing experience. Your day in the Apple Store is filled with a range of focused support and service tasks. } /* ]]> */ FTC: We use income earning auto affiliate links. Phoenix, AZ Area. } Weirdest thing that happened on the job: Apple is an exciting place, and weird stuff happened every day, as can be expected in retail. background-color: #f5853b; BobTheFisherman, User profile for user: Two weeks passed with no contact, so I decided I would visit the Apple Store in the Westfarms Mall in Connecticut. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Youll grow your career skills, too, because leaders here take an active role in your professional development. The Epic Games vs. Apple litigation just saw the Cupertino firm score another win in a major appeal against the Fortnite maker. The energy on these days rocked my world. margin-top: 40px; Whatsup143, User profile for user: Youll gain more technical expertise through mentoring from experienced Genius technicians, and youll grow professionally through development from store leadership. At Apple, the learning never ends, and team members continually support each other. 131 Apple Apple Genius interview questions and 105 interview reviews. Apple is complementing its redesigned and renamed Apple Stores with changes to the staffing roles, according to sources.

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