*(@raisline), rai . They have horrible customer service. All I am going to say is please shop around and don't get ripped off. 2023 HotDeals.com, All rights reserved. Sometimes just need a bit of patience for shipping especially during covid and holiday times . the packaging is always amazing and super secure, the shipping time is also relatively fast considering the items are shipped from KoreaThey have a super wide range of items and are constantly doing giveaways for their costumers I havent had any issues with them and overall shopping there is a great experience!! Shop at your own risk! COKODIVE.com . First of all I love the way they treat their customers,they literally thank each and every customer for supporting and buying their products. First of all I love the way they treat their customers,they literally thank each and every customer for supporting and buying their products. I ordered a present for my friend that she ended up buying for herself so I tried to cancel my order, only for cokodive to make me wait days for a reply and then refuse to cancel my order even though it states on the website that I can cancel my order if the product hasnt been shipped yet and mine said it hadnt been shipped. Came in perfect condition, couldn't be happier! Here is at least $50USD more than the buyers website. My experience buying from cokodive was great! However. Suggested companies are based on peoples browsing tendencies. COKODIVE on the App Store YES! All I am going to say is please shop around and don't get ripped off. What should I do? Even when it says stock, it's not. You will spend no efforts finding it on the Cokodive 20% Off Discount Code list. 1. What if I need to make a change to my order? Thanks! cokodive cancel order. I always recommend Cokodive to all the kpop lovers who want to buy stuffs. It permits customers to use Cokodive 20% Off Discount Code many times. Honestly, they don't care about the consumer! I really do recommend them and i plan to place another order soon :). Paste the code into the box of 'Coupon/Promo Code', so that you can save money on your order. Global . They have the worst customer service as well. I placed an order and my item arrived within the estimated shipping time, nicely packaged and perfectly intact. Want to save even more? COKODIVE launches a series of campaigns at cokodive.com all year round, and it always offers coupon codes for online shoppers. The items come straight from Korea and take ONLY a week to arrive. The Cokodive team are very helpful in any situation where I need to contact them. I tried to contact them on several platforms for nearly a week about a missing order and got zero responses. Keep reading. Ignore their customer who have issues and instead reply or communicate with those who received their on twitter.They need professional or a people who know the business/customer service. Ive had a great experience with them overall. Waited over a month since the release of the album for my order to get cancelled today due to a system error whereby they didnt have enough stock to fulfil my order? links within this website. Honestly, they don't care about the consumer! 2023 Trustpilot, Inc. All rights reserved. 2023 Trustpilot A/S. I even got ignored on instagram. We always wish your company to grow much larger amd reach great heights so that all can get kpop merches around the world. when you purchase a product that is clicked through one of the outbound I just hope they will send my orders asap. The Cokodive team are very helpful in any situation where I need to contact them. CHRISTMAS CARD - 1ea (Limited Ver. Information provided by various external sources. Preordered the Stray Kids NOEASY Limited Ver, and it arrived only a week after the album release (from Korea to UK). It was the BlackFriday event, so I got 50% off my full price. If you are already a customer, there is a simple and reliable way to find the promotional coupon of an existing user. Other than that delivery was very fast. I was a little skeptical but my friend recommended the site and I decided it was worth a try. COKODIVE is all About K-Pop Albums & Goods and we deliver them to you with FREE WORLDWIDE SHIPPING :). (Pre-Order Only) ** There is a quantity limit of 8 per order. You can browse the page for detailed information. Avoid! There is no need to set up a new account. Note: Any items that were bought discounted or through promotions are not eligible for refunds. We have 113 Cokodive coupon codes today, good for discounts at cokodive.com. I will definitely be purchasing again from this site in the future. I contacted them on Facebook, Instagram and twice through email but no response from them. Verification can help ensure real people write reviews about real companies. Very angry!! I wish I had listened to the bad reviews. After that time, i got an email asking me for my tax id. Yes, there are 22 active promotions now. Its very sad how this all happened, because i got most my merchandise there. Form my personal experience I had up until now with Cokodive I can say with hand on my heart that they completely meet my expectations and hadnt failed to make me happy. Its is bit difficult to receive any kpop merch in India. So Rolling Stones USA didnt print anymore numbers of the BTS mag so Cokodive was pretty much amazing and offered me an option, which was to refund the money back or get a korean version of the same magazine. Keep in mind, process timesvary from store to store. Shipping took about two weeks (took over a week to be dispatched but then arrived within days) and the quality was as expected! I am still waiting for my order to be dispatched, I have sent many emails to to told my order will be dispatched in a couple of days, yet its still not dispatched to me. You can easily save a lot of money on your order. Why did I receive a refund/partial refund? Here are 8 tips for writing great reviews. Unfortunately I have two other things on preorder too. Any changes can only be made when your order is still unfulfilled and is not under processing. They have the worst customer service as well. I do not write reviews for any special discounts or perks, but I like to write reviews whether on amazon . On their website, you can find everything related to your favorite Korean artists. After 4 days of waiting for some new email about it getting shipped or preparing to ship, I got an email saying they cancel my order and will refund because they don't have any products on stock and Weverse doesn't have any, too. I've been wanting to buy more albums and merch lately and still haven't figured out where to buy any yet. They have the worst customer service. Customers can choose from over 6000 partner brands Discount Code, all of which can be provided by us, like festivals Discount Code (e.g. Help me about pre-orders on Cokodive? : kpophelp - Reddit Sure, they follow the same rules as our returns. They have the worst customer service as well. From here, we will either accept or reject your return and email you with our decision. To make a return request, pleasecontact uswithin 10 days of delivery. Read Customer Service Reviews of cokodive.com | 2 of 40 - Trustpilot The Cokodive team are very helpful in any situation where I need to contact them. I have made my purchase last February 20 but until now I havent received any updates from them if they have shipped my orders and they charged my account already. . cokodive cancel order This took a few days, and didnt get any response from them from email, twitter and instagram. If youre overwhelmed by the volume of orders, then let us know, dont ignore us. They never reply to emails, the people that work at them are legit braindead. Very unprofessional. I really do recommend them and i plan to place another order soon :). And the unboxing videos on Cokodives YouTube channel are awesome.I love the fact that everybody in Cokodive gives their heart and soul for their customers! Since our inception, we have been dedicated to providing free Discount Code to consumers in Canada and the surrounding countries. Simply the best website for Kpop merch shipping from Korea. Click "Checkout" bottom. cokodive cancel order - code-promo-facile.com With only easy steps, you can use your Discount Code. Absolutely ridiculous to make me wait over a month and then cancel my order, offering me a lousy 10% discount as compensation. Here is at least $50USD more than the buyers website. What's more, more discounts and sales are waiting for you in HotDeals.com. The policies are listed in cokodive.com. I canceled all my weverse Proof preorders and ordered from cokodive instead and yes.you do get the POBs. I have ordered countless things from Cokodive but will be supporting smaller, newer businesses in the future. They tend to oversell a lot of and will cancel your order at any given moment! Never again. And cokodive I'm so grateful and I'm so blessed idk how to thank you!! Only issue is that prices are hiked up by 15-20 or so when converted but I understand that's how they make money and they are providing limited-edition items unavailable where I am. Stay away from Cokodive! If you want to know more about us, click here. Today's best COKODIVE coupon is up to 35 . Tip: Order one size bigger for a precise fit, order two sizes for an extra-large size! cokodive MIGHT seem expensive but the shipping is either free or $10 so it more than makes up for weverse prices. Ive ordered from cokodive a few times and each time ive received my items in good condition (and they do make it clear that a damaged outer case isnt cause for refunds) and customer service has replied and helped quite a bit. Shipping times vary based on a number of things including logistics, weather, customs. Cokodive 20% Off Discount Code only lasts for a limited time. This experience is just awful, they don't give their customers the freewill to purchase/cancel an item. They emailed back saying the shipment would not continue unless i found someone who has one or if i get one somehow? purchases from Amazon.com. Its is bit difficult to receive any kpop merch in India. Date of experience: February 02, 2021 Yes. A link to the tracking page will be supplied through the shipment email. So Rolling Stones USA didnt print anymore numbers of the BTS mag so Cokodive was pretty much amazing and offered me an option, which was to refund the money back or get a korean version of the same magazine. 2023 Trustpilot, Inc. All rights reserved. (Please note that if the order is already processed, we may not be able to cancel your order.). 2,005. You can get up to 30% OFF. You need to allow COKODIVE to send you to push notifications about promotions and announcements. This shows my trust in Cokodive more than anything! You can read more about our return policy, We accept Paypal andCredit Cards. The discount at Cokodive is even up to 30%. We are selling Kpop merchandise and BTS merch as well but we are only distributor, so sometimes the items can be pricey but we would never sell something that is not authentic." Case in point, despite the slight confusion, I did receive my order safely and soundly. Find out how we combat fake reviews. Of course it is! I'm not holding my breath. Unfortunately, something went wrong with the purchasing process of my product this time round, and they havent even bothered responding to me. Coupert will provide special discounts for certain products during May, customers can save some money according to their actual situation. Archived post. Black Friday Discount Code, Cyber Monday Discount Code, Mother's Day Discount Code, Singles' Day Discount Code, New Year Discount Code, etc. The price changed at checkout, what's up? If you don't see an option to cancel, it means your order is too far along in theprocess. Of course it is! the packaging is always amazing and super secure, the shipping time is also relatively fast considering the items are shipped from KoreaThey have a super wide range of items and are constantly doing giveaways for their costumers I havent had any issues with them and overall shopping there is a great experience!! I tried to contact them on several platforms for nearly a week about a missing order and got zero responses. I have made my purchase last February 20 but until now I havent received any updates from them if they have shipped my orders and they charged my account already. Wish you best of luck for your success, Pre ordered TXTs new album from cokodive with the lucky draw photocards. They have the worst customer service as well. This time I preordered some photocards and I wanted to cancel my order due to regret. Cokodive In order to properly handle the customer s return package, please ensure that the customer s return authorization number can be seen on the outside of the shipping package. 24 Apr 2023 17:13:23 Cokodive is a Korean team and family who strive to bring joy and happiness to your life with their high-quality and official products. Placed my fifth order last week and plan to make another one soon. My experience buying from cokodive was great! It was just thrown into a sleeve of bubble wrap which was not taped up either. If youre overwhelmed by the volume of orders, then let us know, dont ignore us. Time to get excited about our new collection for Men! Their customer service is very bad like really bad I've accidentally ordered 2 albums from which I wanted to cancel the one album and I've been trying to reach them everywhere but they're neither replying nor helping me I've lost all of my money and they're not refunding them. All rights reserved. This way you can use multiple offers at cokodive.com and save a lot of money. A place to ask your K-Pop questions. It goes against our guidelines to offer incentives for reviews. 860 people have already reviewed cokodive. Download COKODIVE and enjoy it on your iPhone, iPad and iPod touch. I will never buy from this site ever again. I contacted them on Facebook, Instagram and twice through email but no response from them. Stay away from Cokodive! Badly package that the contents was freely moving in the box and because of thin boxes that were all ripped the contents could have fall out of it. When you've paid your final price after entering your Promo Code, Cokodive then will start preparing and delivering you order. Honestly, they don't care about the consumer! Never buying anything from them again. Order was confirmed. STRAY KIDS HOLIDAY SPECIAL SINGLE ALBUM - SubK Shop Choose the item you want at cokodive.com and add the item to the shopping cart. You can read more about payment option here. I recently purchased 2 ateez albums from cokodive on the 16th of November and all though the packing has been delayed, they have been excellent at responding to emails and keeping me updated on the matter. I would recommend to buy some items you are unable to find from weverse here (if you are lucky enough). U have been always helping us with this. Based on our analysis, COKODIVE offers more than 203 discount codes over the past year, and 112 in the past 180 days. I recently received a customs charge over 60% of the item due to their incorrect customs declaration. Date of experience: February 05, 2022. I finally hit them with legalities that I had the right to cancel my order (to which they avoided by simply saying that's not their policy) and surprise surprise, my order was shipped a few . Please check our NOTICEpage for the shipping cost information. The order got delivered very fast from Korea to Germany, there were no problems at all and my Lightstick was secured in the package with lots of bubble wrap. New comments cannot be posted and votes cannot be cast. You always have the option to delete your Tweet location history. Fast and reliable, free shipping, awesome customer service. When you enter the checkout, the prices will be converted back into US Dollars. Yes. Contact usif your order hasn't arrived within 15 days so we can figure out what's happening. Sometimes we automatically issue refunds to you due to shipping delays, depleted stocks or other issues with shipping and delivery. It was supposed to be the best gift of all Christmas. Anyone can write a Trustpilot review. Some websites offer free shipping despite the pendamic. @cokodive . Simple. Modify or cancel your order - Google Shopping Help To the people who have bought from them before, is it legit or kinda scammy? Go to Contact Third-Party Sellers. I am from India. Their prices are not worth it! Write them and email almost two weeks ago, and they either dont reply to my emails or they reply saying theyre busy, or they reply with bot like answers that has NOTHING to do with my inquiry about canceling my order. Is it still in stock on the shop? Shop at your own risk! All About Kpop Albums & Goods Worldwide Shipping from S.Korea For Order & Shipping inquiries hello@cokodive.com. I've even made the same mistake a few days ago by placing another order of product NOT on preorder. 4. Hi,I am sorry about your experience, can you provide me yourorder number? But Hoping to win any one of Ur GA's never loosing hope , This is one of the few kpop stores that is very genuine and generous to its followers. There is one thing you need to pay attention. 5,003. cokodive. 70% Cokodive Discount Code & Coupon on December 2022 I want to cancel my order. Sent numerous emails, insta- Twitter DM's still nothing!! So very disappointed, pre ordered Proof, after reading good reviews. Both order are marked as UNFULFILLED.never buy from them at this point I prefer to order from Weverse and pay the enormous shipping fee! Verification can help ensure real people write reviews about real companies. Shoppers save an average of 11.2% on purchases with coupons at cokodive.com, with today's biggest discount being 10% off your purchase. DO NOT SPEND YOUR MONEY HERE!!! without changing your browser settings you agree to their use. Please check our NOTICE page for the shipping cost information. Expires: May 11, 2023. I was unsure at first about ordering but would order from here again if I really wanted something. Updated May 01. Cokodive At present, free returns are not provided, and all return shipping costs are borne by the customer. "THE BEST MERCH WEBSITE"EVER. Cokodive 20% Off Discount Code updated on May 1, 2023. Only issue is that prices are hiked up by 15-20 or so when converted but I understand that's how they make money and they are providing limited-edition items unavailable where I am. The first thing I bought from here was the ateez fever part 3 album with the pre order benefits and i received it on time. To offer high-quality user experience, COKODIVE has put all valid Cokodive 20% Off Discount Code on HotDeals.com. Customer service was a bit dismissive, and couldn't give a proper update on my order. We also ensure all reviews are published without moderation. Verified account Protected Tweets @; Suggested users This offer will expire soon, buy it now. 3 Ways to Cancel an Online Order - wikiHow In your message, please include your order number, the products you wish to return, and why. WHOLESALE / RESELLER / GROUP ORDER INQUIRY. I was a little skeptical but my friend recommended the site and I decided it was worth a try. I'm very satisfied and I will buy the next album from them for sure. The price always seems a bit much at first but for me it's the best way to get Merchandise a bit cheaper than I would get from other sellers. 5. Information provided by various external sources. COKODIVE is very communicative, friendly, and active on their social media accounts (which I recommend following them on for frequent free giveaways)! Their prices are not worth it! cokodive on Twitter All products sold on COKODIVE include a 10-day money back guarantee. After some delays in shipping and arriving, Cokodive really went above and beyond for me after I was having trouble. This means that we may receive a commission I will order from them again, and again, and again. I just hope they will send my orders asap. U have been always helping us with this. Customers can also purchase gift card at cokodive.com, which can also save customers when shopping. All of their products are high in quality and are in best price. If it's been less than 10 days, your package may be still in transit, so please give it a little more time for it to arrive at your door. I placed an order and my item arrived within the estimated shipping time, nicely packaged and perfectly intact. So they took my money knowing they didn't have it or couldn't get it.I could have bought it else were. Their prices are not worth it! You can dig out other surprise here! They have horrible costumer service and I might just have to call my credit company to get a refund since I feel like Ive fallen for a scam. I've used Cokodive before and they were good but now I'm trying to order my first wholesale order for my business and their customer service has been terrible!I first emailed them about prices 10 days ago and they still haven't sent me the discount code and keep asking me questions that I have already answered multiple times in my emails such as which albums I want to buy or how I can't access the code if I buy them in 2 different orders even though I wasn't trying to! COKODIVE on the App Store They also have a secure checkout process that ensures the safety of customers' personal information. "THE BEST MERCH WEBSITE"EVER. Fantastic I really love cokodive ! On Ca.coupert.com, Cokodives Up to 30% off COKODIVE items - everything will show that Ca.coupert.com provides long-term discounts for products of cokodive.com, and customers can purchase the appropriate products at a lower price as needed. If Request Cancellation is no longer available, contact the seller for instructions. To cancel your order: Click Menu . The first email didn't even get responded to, I then messaged them again 4 days later and asked how cancelling my order was going. I live in the UK. Here are 8 tips for writing great reviews. Its only on the rare occasion like with me do parcels not arrive on time. And their prices are reasonable too.I love how they sell official merchandise and stuff and also their pricing is reasonable.The only thing is that they don't ship to India.I literally went till checkout just when I saw that it will not ship to India.OVERALL. I am from India. Find out how we combat fake reviews. :), Cokodive has always been so amazing , I haven't shopped yet but I will soon. Some websites offer free shipping despite the pendamic. Check out ALL our social media channels below, don't miss out our FREE GIVEAWAYS, WHOLESALE / RESELLER / GROUP ORDER INQUIRY. I was a little skeptical but my friend recommended the site and I decided it was worth a try. Returns must be approved by COKODIVE before shipment, Returned items must be in original condition, and contain both the original parts and packaging, Returns should be sent postpaid if the reason for returning is not from damaged (defective) merchandise. Stay away from Cokodive! COKODIVE always puts user experience at priority, as the experience will directly concern the future development. cokodive (@cokodive) / Twitter Shop at your own risk! If your order can still be canceled, you'll see the Cancel order option. cokodive on Twitter But 98% parcels arrive to me on the expected arrival date. Sometimes just need a bit of patience for shipping especially during covid and holiday times . Their prices are not worth it! *(@raisline), BBCODES(@bbcodes_). 2,353. - Please note that international shipping is expensive and involves many custom fees for some countries, therefore, we recommend you to check your cart and the shipping information carefully to avoid cancellation and return requests otherwise you will need to pay round trip shipping fees and possible customs fees. Usually, we process your orders within 3-10 business days and the deliveries take 2-5 business days (can take up to 10 business days or more) for express shipping. Both came sooner than expected!!! Thank you guys so much you have helped my Kpop collection grow beautifully, I love Cokodive. It's just a bit overpriced, but everything ships and arrives in excellent condition. For pre-ordered items, please check carefully before placing an order, as it is final and cannot be cancelled or changed. The reviews are amazing and people are so satisfied. They have the worst customer service as well. The valid time is limited and you are supposed to use it as quick as you can or you will lose the chance. You wouldn't want your money to go to people who are taking advantage of the purchasing power of the fans who wants to support BTS. BEST STORE TO BUY FROM IF UR FROM THE UK. On average, we find a new Cokodive coupon code every 10 days. Stay away from Cokodive! All your payment information is encrypted and processed through Paypal,the most trusted online payment solutions on the web. Just fraud. Returns/Exchanges/Refunds | Cokodive . The reviews are amazing and people are so satisfied. The price always seems a bit much at first but for me it's the best way to get Merchandise a bit cheaper than I would get from other sellers. cokodive.com supplies a large selection of Clothing & Accessories products at an alluring price. I always recommend Cokodive to all the kpop lovers who want to buy stuffs. Check out ALL our social media channels below, don't miss out our FREE GIVEAWAYS, WHOLESALE / RESELLER / GROUP ORDER INQUIRY. Absolutely ridiculous to make me wait over a month and then cancel my order, offering me a lousy 10% discount as compensation. All products sold on COKODIVE include a 10-day money back guarantee. Usually, we process your orders within 3-10 business days and the deliveries take 2-5 b They tend to oversell a lot of and will cancel your order at any given moment! Does such a nice discount make your heart flutter? They also have a rewards program that allows customers to earn points for every purchase they make. 5 used. They dont even deserve one star. So very disappointed, pre ordered Proof, after reading good reviews. Also order the limited edition for Christmas evel by stray kids along with wayv seasons grteetings. I'm still waiting for my pre ordered album to be dispatched 7 days after release. Avoid! Write an email that includes these details to the customer service . I previously ordered from them with no trouble. Find the Discount Code which can help save the most. These points can be used to get discounts on future purchases. They send products in cheap boxes and they're easily damaged. COKODIVE Free Shipping Code February 2023 - 42% OFF - HotDeals.com U have been always helping us with this. Emails have been going unanswered until today where they say they will post in a few days. BTS - [SOWOOZOO] OFFICIAL MD WORLDWIDE GIVEAWAY 5 Winners - Like this & Follow @cokodive - RT & Tag . monetization. Cokodive is legit. Cancel App Store Preview. Cokodive Reviews {April 2023} - Cokodive (Legit Or Another Scam?) We use dedicated people and clever technology to safeguard our platform. You can trust this brand for sure with your time and money.