Sorry we couldn't be helpful. These indemnification provisions shall survive any termination of this Agreement. Tickets You and We AGREE TO WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION. Did anybody ever get their tickets? By placing an order, you authorize Service Provider to charge your method of payment for the total order amount, including all fees and charges. Initiating Arbitration Proceedings; Rules, Venue, and Jurisdiction: The arbitration will be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, as modified by this agreement to arbitrate. All orders are protected by our 100% Buyer Guarantee, ensuring tickets are authentic Such complaints shall be decided by a single,independent arbitrator in accordance with these Terms and you and ticket resellers also agree to submit to the jurisdiction of the State of Illinois for complaints involving a ticketed event held in Illinois. Why is there a delivery fee associated with every order? If the event is cancelled or rescheduled, will I receive a refund. Although the box office was sold out, I was able to find tickets on the site, TicketsOnSale. Luckily, paypal is handling the refund for me. For listings with no designated delivery method, tickets will typically be shipped via our preferred carrier, UPS. Any concerns i had regarding the tickets i was helped by customer service chat immediately. Aerosmith 2023 tour dates. We guarantee that your tickets will be authentic and delivered in time for the event. How to get Twice tickets for the K-pop group's two UK 2023 tour IN ARBITRATION, A CLASS, REPRESENTATIVE, OR CONSOLIDATED ACTION OR PROCEEDING WILL NOT BE PERMITTED, AS SET FORTH BELOW. We reserve the right to replace tickets with comparable or upgraded tickets. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with Site Owner and/or Service Provider through arbitration. Absolutely terrible experience from this business. If the dispute is subject to arbitration, THE ARBITRATOR WILL NOT HAVE AUTHORITY TO COMBINE OR AGGREGATE CLAIMS, CONDUCT A CLASS ACTION, OR MAKE AN AWARD TO ANY PERSON OR ENTITY NOT A PARTY TO THE ARBITRATION. Never received tickets, had to chat to get updated status. A bit confusing as there was no detail prior to purchase about the venue's policy on coolers for the event, and there was no apparent way to buy a parking pass that was not inclusive of another ticket. Modified on: Mon, 7 Dec, 2020 at 6:13 PM. StubHub vs. Ticketmaster vs. SeatGeek vs. Vivid Untrustworthy and a big scam. How do I navigate the ticket listing page? I should have waited 10 more minutes for the venue presale code because I could have gotten much better tickets at a much better price. For the avoidance of doubt, the waiver of the right to bring claims in or otherwise participate in a class, representative, or consolidated action or proceeding set forth in the Class Action Waiver provision below does not prevent You from seeking public injunctive relief in an individual capacity to the extent otherwise permitted by law. and will arrive before your event. Tickets We also have a few safe ticket tips we encourage every shopper to practice. I have called now for 8 days and received a thousand reasons why I do not have my tickets. ", "Easy and quick process. WebThese resellers then list those tickets through online marketplaces like ours to sell them to fans looking to attend the events. I was nervous but pleasantly surprised. Criminal that I was charged so much. customers. I suggest anyone that got ripped off dispute charges and file a complaint to shut this website down. How will I get my tickets if the event is too soon for them to ship? A demand form for initiating arbitration proceedings is available on the AAA website. Help center; StubHub Community; You are buying tickets from a third party; StubHub is not the ticket seller. We are not responsible for lost, stolen, damaged, or destroyed tickets and are under no obligation, and, in many instances, are not able, to replace the tickets. Sun Jul 30 7:00 PM. When asked to talk to a manager they said no all I can Do is sell the tickets.no one wants tickets to a concert at an unknown dateridiculous. The violation of applicable intellectual property laws may give rise to civil and/or criminal penalties. Venues, sports teams, performers, etc., can use the service directly to sell tickets, and individual ticket holders I don't want anyone to fall into this trap. WebSell Tickets Online; Event Planning; Sell Concert Tickets Online; Event Payment System; Solutions for Professional Services; Event Management Software; Community Engagement; Virtual Events Platform; QR Codes for Event Check-In; Post your event online Because we couldn't find a physical place to go purchase them. If, for reasons of maintaining social distancing or other safety reasons related to the COVID-19 pandemic, any other pandemic or epidemic, or any other health or safety concern, the entity putting on the event has announced a seating or attendee capacity reduction of greater than 15%, then, at our sole option, We reserve the right to cancel tickets for seating locations eliminated by the venue or to deem such event cancelled in its entirety. How do I sell tickets? Ticketmaster Help Absolutely horrible customer service. How do I place an order with your company? General on sale will happen via tickets Its likely that Vivid Seats is cheaper than StubHub for the same tickets. I only received one of two tickets. an order and when you can expect your tickets. Terrible company. The 100% Buyer Guarantee means that your transaction will be safe and secure, the tickets shall be delivered prior to the event, the tickets shall be identical, comparable, or better than the tickets you ordered, and the tickets shall be valid and authentic. Ticket prices may exceed face value. We are I will never purchase tickets from this site again. Gave me seating options which I was able to review. Email, Instant Download, and Mobile E-ticket Delivery. The safest way to buy and sell e-tickets Approximately 82,900 tickets were claimed between the season-ticket holder on-sale on Tuesday and the general public on-sale on Wednesday and Thursday. If, for reasons of maintaining social distancing or other safety reasons related to the COVID-19 pandemic, venue security or other personnel relocate you to a location within the venue that is different from the seating location that you had purchased from Us, such a relocation will not qualify you for a refund or for other compensation. 100% Buyer Guarantee. Would do it again in a heartbeat. For the avoidance of doubt, if a ticket is subject to a pricing error, We may offer the tickets to you at the corrected price. Please do not buy from this scammers, they will send you a fake link to ticket master, which does not exist. Policies Ticketsonsale.com Delivery designations, such as "e-Tickets" or "Instant Download," do not constitute guarantees of delivery any sooner than the day of the event. Vivid Seats Look for the lock symbol in the web address to indicate a secure purchasing system. Learn more about selling your tickets on Ticketmaster, head over to our Help Center. There was no explanation (break down), Bought tickets for my son's birthday. I ordered tix the day they went on sale - and when, one week prior to the concert, they hadnt hit the app, I called to get help. They took long to electronically transfer and fees were ridiculously high. Ravinia's 2023 summer season, with a lineup that ranges from Jethro Tull, to Boyz II Men, to a six-week residency from the Chicago Symphony Orchestra, begins June I emailed back asking how long itll take to get my refund. Customer Service (for existing orders): 8:00 AM - 5:00 PM (CST), Copyright 2023 TicketsOnSale.com - All Rights Reserved. In the event that We deem an event cancelled in its entirety based on a reduction in capacity: (i) all outstanding orders for such event will be cancelled; and (ii) the event will be reposted for sale with the adjusted capacity and known restrictions. Is there a cut off time for events that are the same day? If an event is postponed or rescheduled, and the original tickets are valid for entry at the time of the rescheduled event, your order will not qualify for a refund or other compensation from Us except in jurisdictions where it is required by law, including California (see California Business and Professions Code section 22507, under which We will facilitate the request for a refund from the ticket seller). The fees were insane and not disclosed. Event date, times, venue, and subject matter may change. A complete calendar including all Peace Out Tour 2023-24 dates, venues and links to buy tickets for all concerts can be found below. Should We fail to deliver any confirmed ticket purchase, our sole obligation or liability shall be limited, unless otherwise required by law, to the return of any payment made by you in relation to the undelivered ticket. Call 877-856-0788 AVAILABLE 9am-6pm Eastern MESSAGE Send us a message and we will respond as soon as we can. Further, you and We each agree that the Terms evidence a transaction involving interstate commerce and will be governed by and construed in accordance with federal law to the fullest extent possible. In addition to filing a demand for arbitration with the AAA, in accordance with its rules and procedures, you must send a copy of the completed form to Us at the following address: TicketsOnSale, Attn: Arbitration Department, 651 N Broad Street, Suite 205 #3310, Middletown, DE 19709. See Glad to do business with this service. i appreciate anyone feedback! To the extent state law applies, the parties arbitration agreement and the parties Class Action Waiver shall be governed by Illinois law, subject to conflict of law principles. The price printed on my ticket is different than what I paid for them on your site. Outlaw Music Fest: Willie Nelson, Avett Brothers, Gov't Mule It sucks! It is your responsibility to provide a valid email address, and to confirm all information contained in your order submission. WebCall Call us to speak with sales or customer support. Payment options are great and secure and I received an email confirming my ticket purchase immediately. Saying there is nothing they can do!! Tickets You and We also agree that for disputes or claims where both injunctive relief (including public injunctive relief) and non-injunctive relief are sought, You and Site Owner and/or Service Provider will first submit the dispute or claim for non-injunctive relief to arbitration pursuant to this Arbitration and Dispute Resolution section. WebListing and selling tickets with Ticketmaster is easy, there are two simple ways to do it. Still no tickets. WebCan I request a particular delivery type or ticket format? A complete calendar including all Peace Out Tour 2023-24 dates, venues and links to buy tickets for all concerts can be found below. Find your order in My Events. Its the only secure way to buy tickets for events. You are responsible for paying any sales taxes that may be applicable. When I called to try to cancel, of course I received the message that there are no cancellations or refunds. The last batch of tickets for Glastonbury Festival 2023 sold out this morning (April 23) in just six minutes. Never again. Find out how we combat fake reviews. We hope you become one of our satisfied lifetime These Terms are designed to ensure your understanding of the use of this website ("Site") and your purchase of any ticket listed on this Site. By using this Site, you agree not to use any false personal information or use an invalid or unauthorized credit or debit card. I do Not live in Portland where the concert was to be held, I live In Texas so I can Not make another date. They have no refunds - NONE - and hold you hostage. This transaction cost me $700.00 and because I received one of the 2 tickets I purchased tickets on sale told PayPal they delivered the product. Steve Miller Band Tickets Jul 30, 2023 Dallas, TX | Live Nation Ticket delivery options selected in checkout include email, flash seats, smartphone/mobile entry, UPS, and special delivery, depending upon the specific listing. WebListing and selling tickets with Ticketmaster is easy, there are two simple ways to do it. Facebook Just follow all the directions. To qualify for compensation, the buyer must return the tickets to Us within 2 weeks of notice from Us that the event is deemed canceled. This way if an event is canceled, postponed or you Ticketmaster 3rd party tickets confuse When this occurs, We shall be considered to have fulfilled our obligations under these Terms. I finally received my tix at 10:30 pm the DAY BEFORE the concert. Same event, same location, same date. It's very difficult for us older non tech folks. STAY AWAY!!!!!! Send Message AVAILABLE 24/7 Our loyal customers rate TicketSales.com 4.6/5 stars because of our top-notch user experience, industry leading selection, and 100% guarantee. Tickets on sale $70 USD Basically scalpers online. Service Provider or Site Owner has the right, in ,its respective sole discretion, to modify, suspend, or discontinue any part of this Site at any time, with or without notice. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of where the material that you claim is infringing is located on the Site; (d) your address, telephone number, and email address; (e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Informal Initial Dispute Mechanism: If you or Site Owner and/or Service Provider intend to bring a claim against the other, that party must first send to the other, by certified mail, a completed Intent to Arbitrate Notice ("Intent Notice"). I have trouble shooted with them for a few hours online and their only suggestion is try back later. ", "So easy, so fast, so convenient. How to Resell Event Tickets - Ticket Resale Guide | Ticketleap Blog Good except I didnt know how to pick up my tickets from the email. Nightmare. It goes against our guidelines to offer incentives for reviews. Don't usually leave reviews but The F world I live in today wow. Once the tickets are in tran Tue, 8 Dec, 2020 at 1:14 PM Can I request a particular delivery type or ticket format? I understand that the tickets are not printed and not distributed yet but the day before? These are both subject to change at anytime based on supply and demand on the live market. Canadian residents barred 24 hours from buying tickets for Leafs They have absolutely no relationship to the festival, so any tickets they can provide will be scalped tickets. No agency, partnership, joint venture, or other relationship is intended or created by your use of the Site. Not only were they obviously overpriced, but they ended up being in the very last row of the venue. Your continued use of the site following our posting of revised terms and conditions constitutes your acceptance of the revised agreement. As a buyer, you grant Service Provider permission to charge your credit or debit card for the purchase of tickets in the full amount of your order, including all fees and charges included at the time of checkout. The receipt said show stared at 7:30 , but venue started an hour earlier. BEWARE! All sales are final. Claim your profile to access Trustpilots free business tools and connect with customers. They were unwilling to re-send them. All orders are protected by our 100% Buyer Guarantee, ensuring tickets are authentic The Live Nation pre-sale is taking place right now, having gone live at 10am this morning (Thursday 27th April). Once you do finally reach them, I did via FB messenger they sent me an email stating the seller of the tickets said they sent them. (My tickets to the event were gifted but parking was not included so I was attempting to simply purchase a parking pass ahead of the event.). If the arbitrator, upon final disposition of the case, finds your dispute was not frivolous, Site Owner and/or Service Provider will reimburse any filing fees that you paid and were not otherwise reimbursed. Ticketsonsale Service Provider does not design or market the Site, and its sole relationship with the Site Owner is that of independent contractor. Governing Law: The Federal Arbitration Act (FAA) governs this agreement to arbitrate in all respects. Service Provider has a platform that it licenses to the Site Owner and performs services related to your purchase. Should you fail to abide by those rules and policies, you shall be subject to all applicable penalties, including denial of admission to or removal from the event, restriction of future rights to access the venue, fines, and legal or other expenses associated therewith. When your order is confirmed, we will send you an email with your estimated ship date. Contact Ticketsonsale.com I've never received this level of customer service BEFORE running into problems! Customer service is no help and will not provide a refund. The parties are not required to exchange selection lists. I purchased tickets for an Elton John concert over a year ago and I currently do not have my tickets for a concert that is tomorrow. If the parties fail to agree on any of the persons named, or if acceptable arbitrators are unable to act, or if for any other reason the appointment cannot be made from the submitted lists, the AAA shall have the power to make the appointment from among other members of the National Roster without the submission of additional lists, except that for the appointment of an arbitrator for a dispute or claim relating to the intellectual property of you, Site Owner, and/or Service Provider, or any of Site Owners and/or Service Providers corporate family members (for example, trademarks, trade dress, domain names, trade secrets, copyrights, or patents), the individual appointed shall either previously have served as a federal judge or be an attorney who has specialized in intellectual property law for at least ten (10) years. Sales: 8:00 AM - 5:00 PM (CST) Customer Service (for existing orders): 8:00 AM - 5:00 PM (CST) 4,367 Reviews of Ticketsonsale.com - Sitejabber 100% Buyer Guarantee. I will start by saying that it was my own fault I bought the tickets through TicketsOnSale but the whole customer service experience has been sub optimal. Ticketsonsale Contact Us | TicketSales.com Regardless of whether the foregoing types of disputes in this Exceptions provision are resolved by a court or pursuant to arbitration, you and Site Owner and/or Service Provider agree that the dispute is subject to the Class Action Waiver provision set forth below.

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