Show . (Please refer to our Customer Handbook.) Yes. Visit our website at www.steamshipauthority.com, and then log into your profile account. However, as with any vessel, you should always conduct yourself with care while on-board and pay particular attention to any children traveling with you. Seasonal Terminal, 69 South Street Will I pay more if I am towing a trailer? Steamship Authority @SteamshipMA 2 Jun 2021 Customers are currently unable to book or change vehicle reservations online or by phone. 2018 Winter and Spring Schedules Appendices A - C, 1c. In either case, the vehicle will have no priority over other standby vehicles. Under the cell phone field click the box I want to receive Text Alerts for schedule changes and waitlist fulfillments. Dont forget to hit the Save Changes button before leaving this page. Certain vehicles less than 22 feet in length, originating from either Martha's Vineyard or Nantucket and traveling on a round-trip basis, are eligible for island-to-mainland round-trip excursion fares, under certain conditions. Monday, June 7, 2021 - 6:01pm. Headstart reservations are available to eligible customers who have applied through the mail (addressed to our Mashpee Reservation Office only) or on our website, beginning on a date designated as Opening Day usually during the first week of January. I also agree to abide by the policies relating to the resident excursion/preferred space and the Headstart programs. Visit our mobile site SteamshipAuthority.com for current parking status. 02557, (508) 693-0125 Yes, except during our Reservation Only Periods. Retweeted. It will not affect the reservations booked prior to the change. New Bedford - Martha's Vineyard Freight Service Report - April 12, 2016, 1a. Student commuter book application for students attending college or technical school off-island, Public Service Announcement regarding cycle safety on Martha's Vineyard, Tips for getting assistance booking trips for off-island medical appointments, Helpful travel tips for Martha's Vineyard residents, Helpful travel tips for Nantucket residents. 2021 Summer and Fall Operating Schedule Report - Appendix C Part 2, 5. Fare increases are based upon the vehicles length over 17 feet. They just retired the Islander, which was decades old. For trips between Hyannis and Nantucket, customers have a choice of two types of 6-ride automobile ticket books. Customers may make passenger reservations for our high-speed passenger-only ferry at any time of the year to the extent that we have made such reservations available. Please consult the Customer Handbook for eligibility requirements. Please obtain a confirmation of your appointment with the details of the appointment (see below). Yes. If desired, you may temporarily designate up to three of your Headstart reservations as transferable reservations. Children under the age of 13 must be accompanied by an adult (a person 13 years of age or older) who is responsible for their care and conduct during the passage. In these situations, we will also create a special standby line for customers holding reservations on cancelled trips. Customers traveling in rental vehicles may make reservations in their own name. Will I pay more if my vehicle is tall or if I have a container or a bicycle rack on top of my vehicle? What happens if I lose my parking ticket? Yes. Manhattan District Attorney Alvin Bragg agreed Friday night to dismiss his appeal of a ruling that allowed a subpoena for testimony about the criminal prosecution of former President Donald Trump by the Republican-led committee chaired by Rep. Jim Jordan. For more details, please see Part E, Section 4.5, of our Customer Handbook under Policies, Forms and Information. We highly recommend that you check current parking availability prior to arriving at a specific parking lot. For more info, check out the Accessibility page. Exceptions are made for customers with disabilities who need to travel with their vehicles, emergency situations, disruptions in service and other unusual circumstances. Winds likely to cause ferry cancellations - The Martha's Vineyard Times Cancel Block. Can I receive a lower fare if I buy a book of multiple tickets? In the event of a disruption in service, customers with reservations on cancelled trips may make new reservations or travel on standby status when service resumes. Two Almost-New Ferries to Join SSA Fleet - Vineyard Gazette Nantucket, MA You may either call or go in person to the terminal to place your name on the list. (No spaces are available to accommodate standby vehicles at that terminal, and therefore there is no physical vehicle standby line there.) We charge an additional fare for any trailer towed by an automobile. Generally there are no restrictions on the use of these books. We can provide you with towing/pushing services, where an employee and a vehicle (such as a tow motor) tows or pushes your vehicle onto or off of a ferry at the time of the vessels loading or unloading. Steamship Authority communications director Sean Driscoll confirmed that was true more than 2,000 people tried to book their summer 2022 car ferry reservations just as online registration . Steamship Authority @SteamshipMA. Are there COVID-19 precautions passengers need to follow? Customers may make reservations for vehicles at any time of the year to the extent we have made spaces available for such reservations. What is the Authority's Preferred Space Reservation Program? Steamship Authority on Twitter In the event a reservation is neither cancelled with at least 14 days advance notice (or with at least 24 hours advance notice for commercial vehicle over 20 feet), nor changed with at least one hour advance notice, nor used as reserved, no refund shall be issued for the reservation. Can children travel on the ferries unaccompanied? 02557, (508) 693-0125 Similarly, if youre making your reservation online, you can check a box during the check-out process indicating that you will require assistance boarding a vessel and/or to access to the vessel's elevator. On days that customers can travel on a standby basis, standby vehicles are generally boarded onto vessels after vehicles with reservations, as long as space is available, in the order of their arrival and check in at the departure terminal. We accept reservations for vehicles on all of our passenger/vehicle ferries and routes. 508-477-8600. We allow bona-fide students and teachers to have off-season permits which are valid for a time period that coincides with thier fall/winter semester. In that case, other vehicles with reservations may be bumped from their reserved trips in order to accommodate the ambulance or customer needing to travel on an emergency basis. I have a vehicle reservation for a particular sailing. Mass. Steamship Authority Still Impacted by Cyber Attack - NBC Boston "The Steamship Authority is continuing to work with our team internally, as well as with local, state, and federal officials externally, to address Wednesday's incident," representative Sean Driscoll said in a . We will refund each affected customer's one-way fare for both the bumped vehicle and its passengers. What is included in the regular automobile fare? No. Generally, each ticket is valid for passage only if used within one year from the date the ticket is sold. Travel between Martha's Vineyard and Woods Hole: A portion of the available Preferred Spaces are sold beginning at 7:30 am seven days prior to the island departure date, and the remaining portion of the available Preferred Spaces are sold beginning at 7:30 am on the day prior to the island departure date. You may be required to provide documentation of such an emergency before being allowed to use any parking that may be available. When can I make a reservation for the high-speed passenger-only ferry? Customers are allowed to smoke cigarettes, e-cigarettes and cigars in designated areas at our terminals away from other passengers, but they are not allowed to smoke anywhere on any of our ferries, in any of our buildings, on any terminal ramps or in the vicinity of any passenger waiting queues, or in any other place on the terminal where we specifically prohibit smoking. The Steamship Authority has waived rescheduling and cancellation fees and will continue to honor existing reservations at terminals. 2018 Winter and Spring Operating Schedules Report, 1b. In a press release issued Tuesday morning, SSA spokesman Sean Driscoll wrote: "The Steamship Authority is pleased to announce that reservations for travel can now be made or changed [by] calling . Does the Steamship Authority also carry motorcycles and other items? For an updated name or address, fill out the current years program application with the changes, make a note on the form that either the name or address (or both) are changing, sign the form and send to the Reservation Office for processing. Passenger vehicles originating from Marthas Vineyard or Nantucket on a round-trip basis and returning within 1-31 days are eligible for excursion fares which include up to two (2) adults and two (2) children. If you are unable to present a ticket for collection upon exiting the lot, we will have to charge you an amount equivalent to the aggregate of the charges that you would have incurred for parking in that lot for each calendar day your vehicle has been there, but no less than for a minimum of 7 calendar days. All passengers and vehicles must be at the dock and ready for boarding at least 30 minutes prior to scheduled departure. Additional Terms and Conditions - Norwegian Cruise Line Please consult the Customer Handbook for eligibility requirements. 70 reviews of Steamship Authority "The Steamship Authority, Lifeline to the Vineyard. When do Headstart reservations become available? Reply. My car won't start and I need to transport it off-island for repairs. 2/4. Bumped vehicles will have priority for boarding on the next vessel leaving the terminal (except for vessels carrying hazardous cargo), and vehicles bumped as a result from that subsequent trip will similarly be considered as having been bumped due to an emergency situation. MV Times As the summer season steadily approaches, the Steamship Authority faces the possibility of. 4. In particular, when a ferry is approaching or docking at a terminal, position yourself as safely as possible so that you are not thrown off balance when the ferry reaches the dock. We will continue to honor existing reservations at Authority terminals, and rescheduling and cancellation fees will be waived. Policies, Forms & Information; FAQs; Jobs; History & Organization; News; . My vehicle will be pulling a trailer. SSA Still Hobbled After Ransomware Attack - Vineyard Gazette The largest ferry service to the islands of Martha's Vineyard and Nantucket, the Steamship Authority issued a statement warning that traveling customers may be delayed as a result. This cannot be done online. That way, you'll have time to park in one of our off-site parking lots. If a customer with a vehicle reservation is not boarded due to a late arrival at the departure terminal, the reserved space will be used for another vehicle, and the customer's vehicle will only be able to travel on a standby basis, on the date for which the reserved trip was scheduled. Generally, motorcycles, bicycles and mopeds do not require reservations, and tickets for their transportation can be purchased on the day of sailing at any ferry terminal. Who is eligible for the Steamship Authority's Headstart Reservation Program? Visithttps://app.steamshipauthority.com/using your mobile phone. Ransomware Attack Cripples SSA IT Systems - Vineyard Gazette The Steamship Authority has the largest, safest and most seaworthy vessels manned by U.S. Coast Guard-certified crews. Although we consider campers to be commercial vehicles, we have established special commercial vehicle fares for certain vehicles such as campers. The Steamship Authority said IT workers are looking into the impact of the attack. Unfortunately, no refund can be issued for an unused reservation that was not cancelled or changed with advance notice. Gratuities are left to each guest discretion. Generally, 20 or more individuals must travel together as a group in order for the individuals to be eligible for a regular group fare. Although most of these security measures should not in any way inconvenience you, some will require your cooperation. Check steamshipauthority.com for further details. Crocker Inn Rates and Policies | Martha's Vineyard If the reservation date has already has been changed one or more times, you may change the reservation again only upon payment of an additional $10.00 charge.

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